Account Coordinator Job Description, Duties, Responsibilities, Qualifications, Skills and Salary

In this article, we will show you the detailed and updated Account Coordinator Job Description. Here you will also find the duties of an Account Coordinator, responsibilities, qualifications, skills, and estimated annual salary.

This Account Coordinator Job Description template provides critical duties and responsibilities for an Account Coordinator Job Description. It’s ready to post on various job sites to assist you to recruit and hire people who will Plan, execute, and analyze marketing campaigns.  As a job seeker, you can use this information to make a very rich resume and as well get yourself prepared for an interview.

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Account Coordinator Job Description

Account coordinators assist account managers by managing customer care issues and assisting in the implementation of marketing and advertising campaigns. They create and update sales proposals, as well as prepare, file, and retrieve papers linked to sales, such as contracts and agreements. They update internal databases with accurate account data and coordinate meetings, phone calls, and presentations for account management teams. Account Coordinator Job Description

A Client Account Supervisor or Account Coordinator maintains client accounts. Frequently, they are responsible for engaging with clients, reading and composing mail, accepting requests and complaints, coordinating with internal sales and marketing departments, and managing account budgets.

Account coordinators work as members of advertising, marketing, or public relations teams. The entry-level position of account coordinator provides administrative and creative support to the project manager. Coordinates scheduling, manages promotional activities, ensures client satisfaction, aids in project completion, and performs other duties as assigned. Account Coordinator Job Description

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Duties of an Account Coordinator ( Account Coordinator job Duties)

• Creating and documenting documentation and reports linked to sales.
• Developing sophisticated sales management procedures.
• Taking part in all aspects of the project life cycle.
• Writing a comprehensive sales agreement and proposals.
• Developing and maintaining an internal database.
• Cooperating with the Account Management team.

Responsibilities of Account Coordinator

• Attending conferences, meetings, and events.
• Organizing and presenting promotional events.
• Follow up with existing and previous clients.
• Resolving inquiries and complaints from customers.
• Conducting exhaustive research on the competition and potential customers.
• Handling cold calls, emails, and other messages.
• Keeping a close connection with the client.
• Creating sales reports in accordance with the campaigns.
• Assisting the Account Executive in their daily responsibilities.
• Performing administrative responsibilities as needed.
• Working closely with assigned clients and leads to establish their requirements.
• Maintaining knowledge about the company’s products and services.
• Providing evidence of the value of firm offerings.
• Drafting and sending client communications regarding new offerings.
• Attending trade fairs and product launches while traveling.
• Putting on product demos.
• Supervising the sales process and assisting with order fulfillment.
• Managing issues and complaints.
• Maintaining an accurate and current client information database.
• Assistance to Account Executives.
• Effectively collaborate with a cross-functional team to execute client campaigns.
• Have an in-depth understanding of the client’s narratives and provide proactive recommendations and industry news updates to teams.
• Maintain cooperative working relationships and exhibit sensitivity and respect for the diversity of the population.
• Ensure compliance with all applicable regulations and laws, as well as the identification and effective management of all risks within areas of responsibility.
• Ensure client retention objectives are met by promptly responding to requests from clients, prospects, and production and account management personnel.

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Qualifications for Account Coordinator (Account Coordinator job qualifications)

• Bachelor’s degree in Business Administration, Marketing, or a similar discipline.
• Proven experience in the Sales business as an Account Coordinator, Account Executive, or a comparable position.
• Experience and familiarity with Customer Relationship Management applications like Zendesk, Intercom, etc.

Account Coordinator Job Skills

• Capability to effectively manage time.
• Outstanding oral and written communication abilities.
• Experience and knowledge of advertising and marketing campaigns.
• Expertise in sales and negotiations.
• Utilization of Microsoft Office tools.
• Strong problem-solving skills
• Ability to prioritize multiple tasks simultaneously.
• Excellent interpersonal and organizational competencies.
• Solid work ethic.
• Capability to encourage and lead a team.
• A strong eye for correctness in particulars

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Account Coordinator Job Salary

Based on the wages of 314 individuals with less than one year of experience as an Account Coordinator, the average total remuneration (tips, bonus, and overtime pay) is $40,800. Based on 1,774 salaries, an Account Coordinator with 1 to 4 years of experience gets an average total pay of $43,088. The average total income for a mid-career Account Coordinator with 5-9 years of experience is $49,831 based on 365 salaries. Based on 234 salaries, an experienced Account Coordinator with 10 to 19 years of experience gets an average total salary of $52,407. Employees with 20 years or more of experience earn an average total remuneration of $52,313.

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Conclusion

In summary, Account Coordinators collaborate closely with current and prospective clients to understand their needs and match them with the optimal products to maximize customer satisfaction. Account Coordinators are also responsible for generating sales leads, handling customer complaints, demonstrating products, and providing support to account executives.