Cloud Support Engineer II (SCD, NET, SEC) – 59877-2 Amazon Jobs – Dallas/Fort Worth Area, TX

Amazon Web Services, Inc.

Amazon jobs in Texas, United States – Apply for Cloud Support Engineer II (SCD, NET, SEC) – 59877-2 Amazon Jobs – Dallas/Fort Worth Area, TX. See the job description, requirements, and the link to apply.

Job ID: 1888849

Job Title: Cloud Support Engineer II.

DESCRIPTION

Job summary
Employer: Amazon Web Services, Inc., an Amazon.com Company
Position: Cloud Support Engineer II (SCD, NET, SEC), (multiple positions available)
Location: Dallas, TX
Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Duties
Provide advanced remote technical support to customers by responding to difficult technical inquiries related to large and production critical issues to propose solutions to and/or resolve root causes of cloud network and/or system issues. Lead and oversee documenting all varieties of corner case scenarios and troubleshooting of workflows in AWS internal knowledge databases, and create tutorials, how-to videos and other technical materials for the AWS customer community. Navigate and configure complex Linux/Windows systems and troubleshoot difficult issues. Apply advanced knowledge of information science and technology to perform difficult network troubleshooting of Amazon services using tools and technologies, including TCP/IP, DNS, DHCP, routing, switching, LAN/WAN, traceroute commands, iPerf, dig commands, and/or cURL. Execute migrations of existing on-premise environments to AWS Cloud, grow clients’ existing cloud architecture by onboarding them onto new AWS services and provide maintenance support by providing complex technical assistance. Analyzing product and reports on support performance metrics to measure support success, service performance and drive customer facing platform improvements. Acts as a liaison between service development team and support engineering team, communicating customer feedback through tech sync meetings for product and service improvement. Participate in bug bash events to identify straightforward bugs and improve documentation to support overall customer experience. Execute customer code assessments and support customers in code development to deploy customer applications on the AWS cloud.

BASIC QUALIFICATIONS

Position Requirements
Bachelor’s degree or foreign equivalent degree in Networking, Information Technology, Computer Science or a related field. Three years of experience in the position offered or a position in a related occupation. Three years of experience must include:
• Providing Linux and/or Windows Operating System support;
• Deploying and troubleshooting LAN, Firewalls, DNS and TCP/IP using traceroute commands, iPerf, dig commands and cURL;
• Configuring, managing, and troubleshooting large-scale systems, including cloud virtualization;
• Configuring, managing and troubleshooting file-based and block storage systems, including analyzing performance issues and providing access.
In lieu of a Bachelor’s degree and three years of experience, as stated above, will accept a Master’s degree or foreign equivalent and one year of experience

Type: Full-time

PREFERRED QUALIFICATIONS

See Basic Qualifications (Position Requirements) above.

Apply Also for similar jobs like this…

  1. Software Development Engineer II – 63647-2 Amazon Jobs – Boston/Cambridge Area, MA
  2. Cloud Support Engineer II (DBA, ANA, BD) – 66152-2 Amazon Jobs – Seattle, Washington
  3. Enterprise Account Engineer III – 59692-2 Amazon Jobs – Arlington Area, VA
  4. Area Manager, Delivery Operations , RSR Amazon Jobs – Abilene, TX
  5. Lead, On Road Delivery Operations, RSR Amazon Jobs – Abilene, TX
  6. Software Development Engineer, LEO Tech Amazon Jobs – Seattle, Washington
  7. Control Systems Lead Amazon Jobs – San Diego, California
  8. Software Development Engineer – Snowball, Data Center Technologies Amazon Jobs – Seattle, Washington
  9. Sr. Product Manager, XCM Events Amazon Jobs – Seattle, Washington
  10. Senior Applied Scientist, Specialized Selection Amazon Jobs – Bellevue, Washington

See More: 1,000+ Amazon Jobs in USA – Updated Daily

How to Apply

See more: , , , , ,

To apply for this job please visit account.amazon.jobs.


Sign up for job alerts

Be the first to know about new jobs by signing up for email alerts below.

Enter your email address:

Delivered by USAJobs24

Related Jobs
  • Amazon.com Services LLC
    Full Time
    Austin, TX

    Amazon jobs in Texas, United States. - Apply for Technical Program Manager Amazon Jobs - Austin, TX. See the description, requirements, and the link to apply. Job ID: 1637067 Job Title: Technical Program Manager. DESCRIPTION Amazon Fresh is
  • Amazon.com Services LLC
    Full Time
    Bremerton, WA

    Amazon jobs in Washington State, United States. - Apply for Delivery Station Liaison - Full Time (40 Hours) - DSE8 - Amazon Jobs - Bremerton, WA. See the description, requirements, and the link to apply. Job ID: 210076751 Job Title: Delivery S
  • Amazon.com Services LLC
    Full Time
    Grove City, OH

    Amazon jobs in Ohio, United States. - Apply for IT Support Engineer II Amazon Jobs - Grove City, OH. See the descriptions, requirements, and the link to apply. Job ID: 1620166 Job Title: IT Support Engineer II DESCRIPTION About OpsTech IT