Contact Tracer Specialist – Remote Job at AAA Club Alliance – Newark, DE Remote

AAA Club Alliance

Contact Tracing jobs in Delaware, USA – Apply for Contact Tracer Specialist – Remote Job at AAA Club Alliance – Newark, DE Remote. See the job description, requirements, and the link to apply.

Are you a customer service professional looking to provide outstanding service and a positive experience to the community in a time of need? If so, consider joining our community of Contact Tracer Specialists that work at AAA Club Alliance.

In a call center setting, you will work on projects involving contact tracing by efficiently handling inbound inquiries and conducting outbound calling to individuals diagnosed with or exposed to Covid-19.

Training Schedule

  • Start date of July 19th, from 10:00am – 6:00pm
  • Training will last approximately 5 days and will be remote, instructor-led training

Work Schedule

  • Our core hours are 7 days a week spanning from 11 am to 7:30pm. This is a full time position and you will be scheduled for a 40-hour work week within those days and hours including 1 Saturday or Sunday EVERY week. We offer set schedules.
  • Note: The length of these positions is based on the progress made with the COVID – 19 pandemic
  • Opportunities may be provided to move into other positions within AAA.
    At Home Requirements

    • Computers must be picked up from our office
    • WIRED Internet connection required (No WiFi )
    • Quiet work space


    • $15.50 per hour plus full benefits

    As a Contact Tracer Specialist You Will

    • Efficiently handle inbound inquiries and conduct outbound calling
    • Perform contract tracing duties such as contacting individuals diagnosed with COVID-19, verifying their exposure, assessing their symptoms, and referring for testing according to established protocols
    • Provide instructions for isolation or quarantine
    • Other duties as assigned


    • High school diploma or GED: Associate or Bachelor degree preferred
    • High speed home internet
    • Outstanding interpersonal abilities that allows you to interact well with a diverse population of people during a crisis
    • Effective organizational and communication capabilities
    • Good judgement and the ability to exhibit a professional, positive demeanor and independent work ethic
    • Capability to show compassion to distressed individuals and assist them in crafting resolutions to identified problems
    • Capacity to perform job responsibilities in a remote environment with minimal distractions and interruptions

    AAA Club Alliance Offers Many Benefits, Including

    • 401(k) plan with company match
    • Comprehensive health benefits
    • Paid time off
    • Tuition Assistance
    • Wellness and Health Advocate Programs

    Let’s Work Together

    Please submit your application to be considered. We communicate via email so check your inbox or spam to ensure you don’t miss important updates from us.

    If you have the qualities and skills described, apply today to become a part of our growing team!

    To learn more about our company and the position, please visit Our Company Website , .

    To see what it is like to work at AAA Club Alliance, check out our Day In The Life Videos on the Company Website .

    At AAA Club Alliance, we’ve been driven for more than 100 years to provide our members with superior roadside assistance, personal service, and peace of mind. This same commitment to a life well-lived has earned AAA Club Alliance the reputation as a great place to work. Our people tell us it’s the company’s positive work/life balance, the dynamic team environment, excellent benefits, and strong customer focus that keep them happy; their ideas are respected and valued. And, perhaps most important of all, they get to make a difference every day.

    AAA Club Alliance Inc. is committed to provide a safe and professional work environment. EOE/M/F/D/V

    This Organization Participates In E-Verify

    E-Verify Participation Poster

    E-Verify Right to Work

    Applicants Have Rights Under Federal Employment Laws

    The Equal Employment Opportunity (EEO)

    The Employee Polygraph Protection Act (EPPA)

    The Family and Medical Leave Act (FMLA)

    Applicants Have Rights Under State And Local Employment Laws


    Arizona Law Prohibits Discrimination in Employment


    Discrimination and Harassment in Employment are prohibited by Law


    Pregnant Workers Fairness Act


    Discrimination in Employment is Prohibited

    New Jersey

    New Jersey Law Prohibits Discrimination in Employment


    Employment Provisions of the Pennsylvania Human Relations Act

    Philadelphia Employment Discrimination

    Philadelphia Ban the Box

    Job Category

    Customer Service

See More: 1,000+ Contact Tracing Jobs in USA – Updated Daily

How to Apply

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