Data Center Operations Manager Amazon Jobs – Warrenton, VA

Amazon Data Services, Inc.

Amazon jobs in Virginia, United States. – Apply for Data Center Operations Manager Amazon Jobs – Warrenton, VA. See the description, requirements, and the link to apply.

Job ID: 1822567

Job Title:Data Center Operations Manager.


Job summary
As a Data Center Operations Manager with Amazon Web Services you will support the National Mission in a challenging, but rewarding environment.

Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of Data Centers. We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive and vision to take Amazon Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Key job responsibilities
• Prioritize and assign trouble tickets to data center technicians and operators
• Routinely review ticket queue for large events and address accordingly
• Coordinate change management resources
• Guide, train, and educate data operations technicians on the best practices related to all service owner issues
• Manage and deliver mid-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Manage a diverse team of data technicians with varying skills
• Provide weekly report to the data center cluster manager
• Maintain the on-call schedule coordinating absence and vacations
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Write and deliver performance reviews for staff


• 2+ years of experience in a Data Center environment.
• 2+ years of managing personnel or equivalent leadership experience.
• Bachelor’s degree in an IT-related field or an equivalent combination of education and experience.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.


The successful candidate will have experience managing staff on a 7/24 rotating shift, Problem Change & Incident Management, creating & tracking expenditure, devising and implementing improvements, mentoring people in all levels, supporting Infrastructure projects and proposing technical solutions. Additionally, the candidate will have the following qualifications.

• Technical writing experience.
• Prior project management experience.
• Experience with capacity planning, preferably at a server and data center level.
• Experience managing Operational and Capital budgets.
• Experience in hiring and staffing.
• Excellent verbal and written communication skills.
• Data Center related certification – CDCP/S/E, CDCMP/TP.
• Linux/UNIX certification and/or administration experience.
• Network certification – CCENT/CCNA, Network.
• Networking experience and knowledge of cabling best practices.
• Hardware architectures knowledge and troubleshooting experience.

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