Engineering Operations Technician Amazon Jobs – Santa Clara, CA

DESCRIPTION

Job summary
Amazon Web Services (AWS) is seeking an Engineering Operations Technician to support our customers in multiple locations in the San Francisco metropolitan area including: Santa Clara, CA and San Francisco, CA.

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. The Data Center Engineering Operations team maintains and operate the critical infrastructure systems so that they are prepared to stand up against any situation.

AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market.

We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!

A day in the life

• Tasked with driving innovation while reducing operational costs in the facilities
• Drive projects with moderate complexity
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs, rack decommissioning, operational readings and facility management
• Provide key performance indicators to senior engineers
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
• Ensure all safety procedures are adhered to while performing work
• Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems
• Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations
• Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world’s largest cloud computing portfolio
• Role may support more than one location/site
• Walk job sites in uneven terrain
• Maintain balance and perform construction tasks while on a ladder
• Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull

BASIC QUALIFICATIONS

• High school or equivalent diploma
• 1+ years of electrical and/or mechanical experience OR 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• 1+ years of experience MS Office Suite experience

PREFERRED QUALIFICATIONS

• 2+ years of Data Center Engineering Experience
• Associates or Bachelor’s Degree

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.