Program Manager, Smart Home Amazon Jobs – Seattle, Washington

DESCRIPTION

Are you looking for an opportunity to innovate on behalf of the customer and developer? We are the Alexa Smart Home team and we are looking for a Program Manager to drive the Works With Alexa (WWA) program to ensure that the automation within a customer’s home raises the bar and exceeds customer’s expectations. The WWA team is a diverse program, product and engineering team who is working to solve big complex problems for customers. Our team is passionate about using technology to make interpersonal communication simpler, more effective and easy. You will have an opportunity to work on high visibility products, interact across the Alexa platform and build world class customer and developer facing products.

Job responsibilities
In this role, you will define the experiments and products that can make a different for our customers. You will shape strategy and have an opportunity to socialize and influence stakeholders that touch every aspect of the Works With Alexa Program. You will have coordination with the technical and design teams, monitor and react to customer feedback, and constantly experiment to improve the experience. This role requires program management expertise, strong leadership skills and business judgement.

We believe that an ideal candidate would be able to bring their own personal experience and use their deep passion for the customer and developer to help solve problems and issues, and develop innovative ways to scale our programs. You must possess a startup mentality, and you must be prepared to go above and beyond for the customer. Our team is focused on reinventing on behalf of our customers and developers to build the most innovative experience in the world and we want you to join our team.