Seasonal Warehouse Team Member Job at Amazon – Phoenix, AZ

This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences while working in a climate-controlled office setting. We’re looking for creative leaders with a passion for innovation, knack for problem solving, and dedication to creating world-class customer experiences.

Location
Tempe, Arizona USA

Job opportunities vary by location. We update postings daily with open positions.

Salary
Earn a base pay of $15.50 an hour!

Job Descriptions

The Central Operation Associate coordinates the delivery of customer orders between Amazon drivers, third-party companies, and Amazon Operators while working in a climate-controlled office setting.

What it’s like to work as a Central Operation Associate:

• Coordinate rescue support between two drivers
• Interpret information from different sources to determine best course of action to drive delivery success
• Communicate with delivery partners ensuring on-time delivery
• Coordinate with Amazon Station Operators to ensure customer orders dispatch timely and accurately
• Solve for planned and unplanned events (traffic, weather, sporting, community) leading to anomalies outside normal dispatch operations
• Identifies exceptions and escalates to management
• Completes intra-window reports using standard tools/process
• Candidates must be flexible to work weekends and/or evenings
• All work is executed on a computer through Amazon proprietary software and Microsoft Office
• Communicate via phone/chat/email with various Amazon stakeholders to answer real time questions to remove barriers

Job Requirements

• Strong Computer Skills including multitasking, browser use, and good chat/IM etiquette
• Strong writing Skills
• Experience communicating professionally with diverse audiences
• Ability to learn quickly in a fast-paced environment
• Candidates must be flexible to work weekends and/or evenings