Senior Program Manager, Regional Fleet Operations, Global Fleet & Products Amazon Jobs – Seffner, FL

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Job summary
The Global Fleet and Products organization is responsible for managing and growing the Amazon Last Mile Fleet. This team is looking for a Senior Program Manager, Regional Fleet Operations to ensure world-class vehicle safety and 100% mission capable vehicles for the Amazon XL Fleet and guide strategic, tactical, cross-functional, and technology projects and programs.

**Travel for this role will be approximately 25 – 50%
**This person will support Florida and surrounding areas in the US and permanent work site will be required to be in that region.

Key job responsibilities
· Lead full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations
· Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
· Measure and manage performance to daily metrics as a Subject Matter Expert (SME) responsible for 15-25 Delivery Station Fleets to maintain the world’s safest and fully mission capable vehicles
· Partner with Amazon Operations leaders, Delivery Service Partners (DSP), and program teams to achieve business goals
· Engage Operations and DSP teams on standard work and best practices and maintain accountability to Fleet standards with in station presence, audits, and coaching
· Synchronize with third party companies to ensure Best in Class service is provided to the Amazon Fleet

BASIC QUALIFICATIONS

· 5+ years of experience in program or project management
· Experience using data and metrics to drive improvements
· Experience owning program strategy, end to end delivery, and communicating results to senior leadership
· Bachelor’s Degree or equivalent work experience
· 5+ years of experience in program or project management
· 3+ years of experience using data and metrics to drive improvements
· 3+ years of experience owning program strategy, end to end delivery, and communicating results to senior leadership
· 5+ years of program or project management experience including work prioritization, forecasting, budgeting, and task delegation
· 3+ years of experience leading new or start-up related projects where processes
· 3+ years of experience with tools or systems used to analyze data including Excel or other data management systems

PREFERRED QUALIFICATIONS

· Master’s Degree
· Project/program management experience that shows how to organize, find solutions and follow through to successful completion.
· Operations Management, Management, or Last Mile experience.
· Project Management or Lean Six Sigma Black Belt/Green Belt Certification.
· Written and verbal communications skills
· Experience to influence and interact with cross-functional teams
· Knowledge to build partnerships
· Knowledge to work with a variety of organizations, management levels, cultures, and personalities
· Experience to handle and prioritize when presented with a high volume of engagements
· Experience to manage multiple priorities