Sr. UX Writer/Content Strategist, Music Brand Voice & Strategy Amazon Jobs – Culver City, CA

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Amazon jobs in California, United States – Apply for Sr. UX Writer/Content Strategist, Music Brand Voice & Strategy Amazon Jobs – Culver City, CA. See the job description, requirements, and the link to apply.

Job ID: 2287657

Job Title: Sr. UX Writer/Content Strategist.

DESCRIPTION

Job summary
Do you have a passion for words and ideas grounded in strategic thinking?Does being a part of an agile team where your ideas have the potential to reach millions spark your imagination? Are you picturing working on cutting-edge consumer-facing products, where every single team member, you included, is a critical voice in the decision-making process? If so, you might just be the Sr. UX Writer & Content Strategist that the Amazon Music Brand team is looking for.

A day in the life
Everyone on our team has a meaningful impact on how we engage and build relationships with fans and artists and how we show up in music culture. As the Sr. UX Writer, you will work cross-functionally with a talented team of product and voice designers, marketing managers, engineers and product managers to help shape the overall fan experience through simple and customer-friendly solutions across numerous platforms and touch points. You will help us create scalable messaging systems and frameworks that drive clarity for our customers and consistency in tone of voice. Your rock-solid presentation skills and enthusiasm will sell ideas through the lens of strategy and creativity while you use data and customer insights to drive the best results and continually improve the fan experience. Your responsibilities will include, but not be limited to:

• Define, test and iterate UI copy across a variety of touch points and aspects of the fan experience, including voice interactions
• Anticipate customer needs and write innovative and simplified solutions
• Use UX best practices, brand guidelines, research and data to establish and evolve scalable copy systems that drive consistency
• Lead and drive the adoption of UX writing tools and frameworks including content research and metrics
• Present and lead conversations about projects, issues, solutions, and product strategy to leadership and stakeholders
• Contribute to the professional development of colleagues across the UX team, improving their UX writing skills, knowledge, and best practices

This role may be based in Culver City, Atlanta, or Brooklyn or there is a possibility of being virtual within the United States.

About the team
The Brand Voice and Strategy team, embedded within the Brand Team, is focused on how Amazon Music comes to life through bar-raising messaging grounded in strategic thinking ensuring our brand personality and tone of voice is expressed across a wide range of channels and platforms. Joining the team at this time is an opportunity to have a high degree of ownership over how we form relationships with fans, and how we show up and become known in music culture. We collaborate regularly with Brand Design and the Creative Studio as well as cross-channel creatives and business stakeholders with the primary objective of setting the standard for expression of the Amazon Music brand.

Work/Life Harmony
Our team is focused on balancing life with our work, and we do this via work autonomy and by putting focus on prioritizing solutions and processes that enable us to scale. While there may be an opportunity to work from an office (location dependent), working remotely is supported, and often times encouraged. Work hours are flexible and typically self-defined.

Mentorship & Career Growth
One of the most exciting aspects of being on the Amazon Music creative team is the opportunity to partner closely with professionals across the full organization. The fast-paced, collaborative environment means you’ll be working alongside music industry, product design, marketing, and creative rock stars who can help you accelerate your career, stretch your skills, and bring new ideas to market.

BASIC QUALIFICATIONS

• 6+ years of experience as a UX Writer or similar role in an agency or in-house setting writing product copy for digital products spanning multiple platforms, use cases and geographies
• Must have exceptional communication skills, both written and verbal, and US-based grammar and copywriting skills
• A web-based portfolio of relevant work samples with a UX focus; including problems you helped solve for, your contributions, and impact to the customer
• Experience creating copy systems, guides and frameworks
• Exceptional communication, collaboration and presentation skills
• Have strong bias for action in a fast-paced, metric-driven environment
• Self-motivated team player, with refined and assertive leadership skills
• Curiosity to dig several layers deep into success metrics, have an innate desire to understand key drivers
• Experience owning, developing and evangelizing copy guidelines and tone of voice
• Experience owning and implementing programs related to online content strategy, content delivery tools, content taxonomy and classification, and/or the user experience with content

PREFERRED QUALIFICATIONS

• Experience working with remote teams and an international audience
• Experience writing for voice interactions and voice assistants
• The ability to influence others to set and achieve goals and deadline
• Relentless desire for innovation, balanced with business and user interaction priorities.

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