Supervisor – Emergency Communications Jobs at Mayo Clinic – Rochester, MN

Mayo Clinic

Mayo Clinic jobs in Minnesota , USA – Apply for Supervisor – Emergency Communications Jobs at Mayo Clinic – Rochester, MN. See the job description, requirements, and the link to apply.

Why Mayo Clinic
Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
Oversees all ECC operations for Mayo Clinic Ambulance Service including 911 ambulance calls, inter-facility transports, all ground ambulance transportation, Mayo One Fixed Wing and Mayo One Rotor Wing. Oversees processes related to activation of Trauma, Stemi, resuscitation, rapid response, and stroke teams. Responsible for assuring ECC training for all new employees. Responsible for ongoing continuing education, training, quality assurance, and continuous improvement. Assists in the ECC budgeting process. Works collaboratively with other leadership team members to ensure accreditation standards are met. Assures adequate staffing for a 24-hour/7-day-a-week operation. Establishes and maintains communications and working relationships with outside agencies. Introduces new technologies, business arrangements, and procedures to the ECC while maintaining existing business and contractual arrangements. Provides on-call coverage for the ECC and fills the ECC Hospital Incident Command role when needed. Provides coverage for the Emergency Medical Dispatchers on an as needed basis. Other projects as assigned.

A minimum of two years management/supervisory experience is required. Bachelor’s degree from an accredited college or university with course work in business, management, emergency services health administration, or related field. Emergency Communications positions require five or more years’ combined experience in dispatching, EMS or Emergency Management.

Additional qualifications
Project management experience preferred. Basic computer knowledge.

License or certification
Emergency Medical Dispatch certification.

Exemption status

Compensation Detail
$79,726 – $119640 / year

Benefits eligible

Full Time

Hours / Pay period
Full Time

Schedule details
Monday – Friday

Weekend schedule
No scheduled weekends.

International Assignment

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Tammy Pfeifer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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