Work from Home Customer Service Jobs in USA – Apply for Work From Home FT & PT Customer Services Representative at Careington. See job description, requirements, and the link to apply.
Are you a customer service-oriented person looking for ways to make a steady income from home??
We are seeking energetic, service, and career-oriented people to join our fast-growing company. The right candidate for this position will be responsible for serving as a first point of contact for customers, responding to inquires/requests, resolving customer issues, and delivering excellent service through inbound phone calls. This is a great opportunity to join Careington! Apply at www,Careington.com/Careers/WFH-FT & PT -CSR.
Duties and responsibilities:
- 2 pay increases first year. Employment + benefits + career growth!
- Work from your State of Texas location with our company provided equipment, training and software.
· Full-time > Willingness to work a variety of shifts between 7am – 7pm, Mon – Fri (no weekends) 40 hrs./week.
· Part-time > Willingness to work a variety of shifts between 7am – 7pm, Mon – Fri (no weekends) 20 hrs./week.
- Answer incoming customer service telephone calls in a friendly, professional manner, providing accurate and prompt responses to customer inquiries.
- Identify opportunities to sell, up-sell and cross-sell Careington’s products and services.
- Provide problem identification and resolution, with proper escalation of calls as needed.
- Perform other related duties as required and assigned.
Knowledge, skills and abilities:
- Must be able to manage high-volume inbound sales and service calls
- A professional, helpful phone manner and the ability to build strong customer relationships is vital for success
- Must possess a positive attitude and be a team player
- A good understanding of quality customer service principles is necessary for this position
- Meet all company goals for Quality Assurance and Schedule Adherence
Education, experience and software:
- High school diploma or equivalent; college degree desirable, but not required
- Must have the desire to help others and problem solve in a fast-paced environment
- Interest or experience in inbound sales desirable
- Good computer skills and experience with MS applications – Excel, Word, Outlook, etc.
- Must provide in-home WIFI that meets Careington’s connectivity standards
- This opportunity requires a background check and drug screen.
- Apply with resume to www,Careington.com/Careers/WFH-FT & PT-CSR.
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How to Apply
To apply for this job please visit www.linkedin.com.
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