30 best paying jobs in consumer services – Are you looking for the best consumer services jobs? If yes, you are in the right place. In this article, you will see the high paying customer service careers. This post is suitable for those who chose the customer service career path.
As opposed to consumer goods, consumer services refer to intangible products offered to households and individuals. Consumer services fall under the umbrella of consumer products, consumer goods being the other. It is important to distinguish consumer services from industrial services, and also from customer services.
Customer service is the advice and support provided by companies to the individuals who buy or use their products.
Industrial services are services provided to companies or businesses, they include employee training services, tax consulting services, and so on.
The customer service industry is a broad field, there are thousands, if not millions of jobs in customer services. They also include employment in restaurants, retail, transportation, hotel, and other sectors.
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30 Best Paying Jobs in Consumer Services and their Salary
consumer services career examples – See the list of service jobs examples below;
1. Personal concierge
This consumer service job requires you to run errands and complete tasks for your employers. Concierges often work for celebrities, rich people, or families that are too busy to handle their daily tasks. They schedule maintenance for vehicles, homes, aeroplanes, and any other items that need care, run errands, keep track of calendars, arrange for transportation, and do anything else that their clients need to be done.
To become a personal concierge, you can learn the business of running a hotel first or just start out as a concierge. Most concierges need concierge or personal assistant experience to land a good job. About 50% of concierges have a bachelor’s degree, but it is not required.
Average annual salary: $35,000
2. Call center agent
A call center agent manages incoming or outgoing calls for an organization. They handle a wide range of responsibilities including inquiries, customer complaints, and product issues. They are able to identify the needs of their customers, place customer orders, and provide information on services and products.
This is one of the most popular best paying customer service jobs from home in the US. You need to have at least a high school diploma. Many employers will offer training to their call center agents.
Average annual salary: $33,000
3. Client relations associate
Client relations associates work directly with clients to ensure that their needs are met, and their concerns are attended to. They ensure that their clients are satisfied with the product or service offered.
About 57.5% of client relations associates have a bachelor’s degree in marketing, business or communications.
Average annual salary: $55,000
4. Client services coordinator
A client service coordinator receives and analyzes client queries and consumer issues, and then relays them to the relevant departments in the organization. They are essentially the link between the clients and the company, and they ensure that the queries and concerns of the customer are addressed to their satisfaction.
An advanced level in client service coordination will require a bachelor’s degree, but otherwise, a high school diploma is sufficient to become a client services coordinator.
Average annual salary: $38,000
5. Customer service representative
This career path deals with helping clients and consumers with their queries and concerns and providing them with relevant information. Depending on the job description, a high school diploma may be sufficient, or a Bachelor’s degree may be required.
Average annual salary: $33,000
6. Patient care coordinator
A patient care coordinator is tasked with assessing, planning, supporting, and managing the health needs and concerns of patients.
They communicate with health care providers and family members about the patient’s health issues, as well as help the patients in making their health choices. Most patient care coordinators have a bachelor’s degree in nursing or any other clinical–related field.
Average annual salary: $67,000
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7. Front desk associate or receptionist
Receptionists serve as the first point of contact with clients in hospitals, banks, and hotels, among other places. They monitor check-ins and check–outs, answer phone calls, greet customers, and other duties assigned to them. Most receptionists only have a high school diploma.
Average annual salary: $38,000
8. Member services specialist
A member service specialist works in membership-based organizations, and handles concerns, requests, complaints, and inquiries from the members or potential members and processes them accordingly. You need customer skills, but a high school diploma is sufficient.
Average annual salary: $30,000
9. Social media customer care associate
A social media customer care associate monitors the social media and other digital media platforms of the company they are working for. They create engaging content and optimize the social media channels to meet the organization’s purpose.
They also respond to customer queries and concerns via the company’s social media platforms. Most employers will require their social media care associate to have a bachelor’s degree in communication, social media management, marketing, and any other related field.
Average annual salary: $50,000
10. Technical support engineer
They handle the technical aspect of an organization. They ensure that the computer hardware and software are working efficiently, and also answer users’ technical questions and troubleshoot problems. The job requires a degree in information technology or computer science.
Average annual salary: $72,000
11. Personal finance advisor
They help their clients with matters concerning savings and investments, stocks and bonds, tax laws, insurance, and other functions. They usually work with banks and other investment institutions to help individuals make better financial decisions.
Most employers will require graduates with a bachelor’s degree in business with majors in finance, accounting, economics, or any other relevant specialization.
Average annual salary: $60,000
12. Travel agent
Their role is to assist their clients with their travel plans, by helping their clients to choose travel destinations, make reservations, inform their clients on passport and visa requirements, make accommodation plans on behalf of the clients, and advising clients based on their concerns, needs, and priorities about their trips, among other functions.
You don’t need a Bachelor’s degree to become a travel agent, but acquiring one will open up more opportunities.
Average annual salary: $61,000
13. Marketing Manager
The main role of a marketing manager is the promotion of a product or service and overseeing all the marketing campaigns of an organization. A bachelor’s degree is required to become a marketing manager, preferably in marketing.
Average annual salary: $105,000
14. Event planner
They work with corporate organizations, companies, institutions, and individuals to help plan events, meet clients and suppliers, partner with service providers or vendors, and manage every other aspect related to the event.
You need a bachelor’s degree in a business-related field or area of specialization such as marketing, logistics, hospitality, or public relations, and possess organizational and technical skills to become an event planner.
Average annual salary: $51,000
15. Help desk analyst
A help desk analyst is a tech professional that works with companies to ensure that the computer system is working well so that customers or end-users can perform their tasks efficiently. This position requires an associate’s degree or a bachelor’s degree with some background in information technology.
Average annual salary: $46,000
16. Technical support representative
They provide technical assistance with computer software and hardware, ensure that the computer hardware and software work well, and also answer users’ questions. This job requires a background in a technical field such as computer science or IT.
Average annual salary: $39,000
17. Medical receptionist
They receive patients in a hospital or health center, and are responsible for scheduling appointments, sending appointment reminders, and registering patients as per the hospital’s protocols and procedures.
They essentially are responsible for helping patients with their concerns and needs. You can pursue this career in any medical facility with at least a high school diploma or GED. Best Paying Jobs in Consumer Services
Average annual salary: $37,000
18. Flight attendant
A flight attendant works on planes to help passengers locate their seats, assists in stowing carry-on luggage takes orders from passengers, and conducts all the safety checks needed before the plane takes off.
A flight attendant position doesn’t require a bachelor’s degree, but some airlines may need an advanced level of studies in any relevant field.
Average annual salary: $47,000
19. Accountant
An accountant’s role is to oversee all functions relating to financial transactions. Their job may include managing books of accounts, preparing annual budgets and forecasts, reconciliation, preparing financial statements, managing profit and loss statements, and other financial-related functions. You need a bachelor’s degree in accounting or business and any relevant professional qualification.
Average annual salary: $60,000
20. Compliance analyst
They work to ensure that the procedures and operations of the company they are working for, adhere to the government requirements and standards of operation.
They mostly research, analyze, communicate, and work to obtain the required approvals from relevant government departments. You need some background in business-related fields, preferably a bachelor’s degree in business administration or related fields.
Average annual salary: $60,000
21. Online chat support
They help clients online through chat support on behalf of their organization. An online chat support agent or specialist assists customers by answering their queries and addressing their concerns through an online messaging live chat. This is one of the most popular remote customer service jobs in the US. You need basic computer skills and at least a high school diploma or an equivalent qualification to become an online chat support agent.
Average annual salary: $44,000
22. Bank teller
A bank teller works in banks to help clients make financial transactions such as cash deposits, cash withdrawals, making payments, receiving loan payments and deposits, issuing savings withdrawals, cash-out checks, and resolving complaints regarding their accounts.
You need a high school diploma or equivalent qualifications, but some employers prefer a degree in any relevant field.
Average annual salary: $30,000
23. Investment banker
Their primary functions involve investigations, research, analysis, distribution, and underwriting. They meet clients, run financial projections, prepare offers, and help their clients raise money from capital markets. To become an investment banker, you need a bachelor’s degree in a business-related field.
Average annual salary: $103,000
24. Hedge funds manager
They analyze the market and make investment decisions, and manage investments on behalf of the clients. They also work to raise investment capital and rebalance investments. This position requires a bachelor’s degree in business administration, finance, economics, accounting, or any other related field.
Average annual salary: $145,000
25. Compliance officer
They ensure that the organization, institution, or company they are working for complies with the government’s regulatory provisions and legal requirements. They also analyze the bylaws and internal policies of the organization to ensure that they adhere to all the standard regulatory procedures. To become a compliance officer, you need a bachelor’s degree in business administration or any related field.
Average annual salary: $81,000
26. Loan officer
A loan officer processes the loan documents by individuals or groups, evaluates their creditworthiness, interviews them, determines whether they qualify for a loan or not, and set a repayment plan for the clients to ensure timely repayment of the loan and interests.
You need a bachelor’s degree in a business-related field, preferably finance or accounting.
Average annual salary: $70,000
27. Account Coordinator
Account coordinators are usually employed by marketing agencies to provide administrative support to client service personnels such as account executives and account managers.
Average annual salary: $43,000
28. Service adviser
They are usually employed by auto dealership service facility and serves as a connection between the customers and technicians. They inform customers about car issues and repair deadlines.
They also schedule maintenance and service appointments, check in vehicles, and communicate vehicle issues and repair timelines. They may also make car rental reservations, process financial transactions, and do some administrative tasks.
Average annual salary: $43,000
29. Front desk clerk
They typically work in a hotel, resort, or lodge setting where they greet customers, provide check-in and check-out services, answer questions, receive phone calls, manage complaints, and collect information. A high school diploma is needed for this job.
Average annual salary: $37,000
30. Retail customer support
Retail customer support can work in many retail industries like groceries and food, apparel, housewares, pharmaceuticals, etc. Their role is to provide customers with service and support, help answer questions, accept payment for purchases, and process returns/exchanges, and merchandise, among others. A high school diploma is required for this job.
Average annual salary: $29,000
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