In this article, we will show you the detailed and updated Job description of a key holder. Here you will also find the duties of a Job description of a key holder, responsibilities, qualifications, skills, and estimated annual salary. Communications Specialist Job Description
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Key Holder Job Description
A Key Holder, also known as a Retail Key Holder, is someone responsible for the daily opening and closing of a retail establishment. They are primarily responsible for assisting customers, maintaining a clean and tidy store, and watching over the store’s alarm system.
Those who hold keys to a business are administrative workers who are responsible for the daily opening and closing of the establishment. Customer service, store cleanliness, and alarm system management are among their top priorities.
Duties of a Key Holder
- Opening and closing the store every day.
- Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary.
- Storing and protecting the security alarm codes, changing them when necessary.
- Making sure that the store is always clean and properly organized.
- Assisting store cashiers at peak periods.
- Setting employee schedules.
- Attending to customer requests or inquiries in the store.
- Filling in for the store manager when required.
Responsibilities of a Key Holder
- Arriving early to open the store and start preparations for the day.
- Leaving late to close the store.
- Assisting with customer service.
- Ensuring that the store is clean and organized.
- Managing the alarm system, including setting and disarming it.
- Ensuring that the security system is in working order.
- Assisting cashiers in periods of high customer volume.
- Supervising the cleaning and delivery staff and overseeing them outside of business hours.
- Identifying problems with working conditions and reporting them to management.
- Offering support and training to new employees.
- Performing product demonstrations to customers.
- Assuming managerial responsibilities in the event of management absentees.
- Responding to emails and phone calls.
- Arrive early to open & leave late to close
- Ensure store is clean and organized
- Operate the alarm system, including setting and disarming
- Ensure alarm system is in working order, troubleshoot and escalate issues as necessary
- Oversee the cleaning and delivery staff
- Identify problems with working conditions and share with management
- Assume management responsibilities in the absence of the Manager or Assistant Manager
- Assist staff during periods of high volume
Qualifications of a Key Holder
- High school diploma or GED.
- 3+ years retail experience.
- Basic computer literacy.
- Presentable demeanor and friendly nature.
- Diligent and responsible attitude.
- Excellent interpersonal skills.
- Good written and verbal communication.
- Attention to detail.
- Excellent organizational skills.
Skills of a Key Holder
- Excellent organizational skills
- Excellent time-management skills
- Basic computer skills
- Good interpersonal and people skills
- Top-notch customer relation skills
- Excellent written and verbal skills
- Good attention to details
Salary of a Key Holder
In summary, Job Description for a key holder is someone who manages the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary.
Operate the alarm system, including setting and disarming.
Finally, they assume management responsibilities in the absence of the Manager or Assistant Manager.