In this article, we will show you a detailed and updated Job Description for a Night Auditor. Here you will also find the duties of a Night Auditor, responsibilities, qualifications, skills, and estimated annual salary.
This Night Auditor Job Description template provides critical duties and responsibilities for a Night Auditor job. It’s ready to post on various job sites our responsibilities In charge of tracking a hotel’s revenue and expenses.
As a job seeker, you can use this information to make a very rich resume and as well get yourself prepared for an interview.Night Auditor Job Description
Night Auditor Job Description
A Night Auditor, often known as a Hotel Night Auditor, is in charge of supervising front desk duties at a hotel or other hospitality institution during the night shift. Their responsibilities include assisting guests with check-in and check-out, verifying guest payments and other details from the day shift to confirm guests paid for their stay or any additional requests, and serving as a point of contact for customer requirements.
Night auditors handle end-of-day accounting and front-desk activities overnight. They help late-night customers, process check-ins and check-outs, and respond to other client inquiries. In addition, they audit, reconcile, and balance daily financial transactions. Night auditors are frequently employed by hotels, inns, and other similar establishments.
Duties of Night Auditor (Night Auditor Job Duties)
- Managing front-desk operations and taking care of visitor check-ins and check-outs
- Ensure guest happiness by organising wake-up calls and other concierge services based on their preferences.Night Auditor Job
- Taking care of client requests and concerns and sending other staff or departments as needed
- Invoices, bills, and cheques are created for vendors, employees, and contractors.
- Managing and updating any role-related official documentation
- ensuring that all end-of-day activities are completed satisfactorily by staff from all departments
- Answering phone calls and inquiries about future bookings
Responsibilities of Night Auditor
- Prepares checkout bills and processes invoices
- Verifies and monitors the accounting ledger
- Accounts such as receivables and revenues are audited in financial statements.
- Posts room taxes and fees.
- Discounts and coupons are processed.
- Keeps track of room availability and occupancy.
- Prepares daily reports and cash balance summaries
- Posts room and tax charges to guest accounts.
- Processes credit card vouchers and guest charges vouchers.
- Charges that have not been posted or were incurred during the night audit shift should be posted to the guest accounts.
- Charges and deposits should be transferred to master accounts.
- Checks to ensure that all charges have been assigned to the proper departments.
- To ensure that all front-desk transactions are supported by documentation evidence and signatures, and that they have been accurately posted and allocated in the PMS system.
- To ensure that all charges posted from the POS software and SPA software were received by the correct guest folios and were not missing.
- Prints and saves reservations for the following business day.
- All account postings and balances are checked.
- Verifies the accuracy of room prices and uploads them to guest accounts.
- Keeps track of the status of coupon, discount, and other promotional programmes.
- Is capable of performing the duties of a front desk agent, particularly in terms of check-in and check-out procedures.
- Monitors room income, occupancy percentages, and other front-of-house statistics.
- Prepares a report on cash, cheque and credit card transactions.
- Operations outcomes are summarised for management.
- Check the accuracy of figures, postings, and documents. Computerised financial information is recorded, stored, accessed, and/or analysed.
- Prepare the end-of-the-day routine.
- Use the End-of-Day/Night Audit Checklist (Must Read!).
- Must be completely familiar with emergency protocols.
- Balance the day’s charges, making any required changes.
Qualifications for a Night Auditor (Night Auditor job qualifications)
- A high school graduation or equivalent is necessary, with some college experience preferable.
- Experience at a hotel front desk, hospitality, guest services, or night audit is preferred but not essential.
- A flexible schedule that allows for overnight shift hours is required.
- Must be computer literate; expertise with accounting or reservation software is preferred.
- Excellent communication and customer service abilities are essential.
Night Auditor Job Skills
- Customer Support
- Communication Through Words
- Level of Energy
- Conflict Resolution
- Thoroughness Professionalism
Night Auditor Job Salary
Hotel Night Auditors earn salaries ranging from $10,036 to $135,312 in the United States, with a median wage of $25,234. The middle 57% of Hotel Night Auditors earn between $25,235 and $61,853, while the top 86% earn more than $135,312.
In Summary, night auditors are in charge of tracking a hotel‘s revenue and expenses. They work overnight to verify that all daily transactions are recorded and balanced. Typically, a night auditor works in hotels, resorts, or other hospitality situations.Night Auditor Job Description
As they reconcile and balance the previous day’s financial transactions, an effective night auditor is detail-oriented. They must have great communication and customer service skills because they may deal with guests during the night shift. Night auditors should have basic computer abilities and be able to work comfortably with accounting applications and spreadsheets.