In this article, we will show you detailed and updated Retail Assistant Manager Job descriptions. Here you will also find the duties of a Retail Assistant Manager, responsibilities, qualifications, skills, and estimated annual salary.
This Retail Assistant Manager Job Description template provides critical duties and responsibilities for the Retail Assistant Manager Description. It’s ready to post on various job sites to assist you to recruit and hire people who will oversee the store sales team and other staff members. As a job seeker, you can use this information to make a very rich resume and as well get yourself prepared for an interview.
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Retail Assistant Manager Job Description
A Retail Assistant Manager is a professional who ensures that the daily operations of a retail outlet run smoothly by assisting sales staff and handling administrative duties. Inspecting inventory shipments, resolving customer complaints, and training new team members are among their responsibilities.
Retail assistant managers assist in overseeing the day-to-day operations of a physical store. This position necessitates direct supervision of store associates as well as regular communication with customers. Assistant store managers may also be in charge of purchasing items, interviewing and hiring new employees, and opening and closing stores. Depending on the size of the organization, some travel may be required. Workers may advance into this position with proven experience as an associate for an employer or with proven management experience for other employers. Retail Assistant Manager Job Description
For this position, a high school diploma or equivalent (such as a G.E.D.) may be preferred. An Associate’s or Bachelor’s degree may be preferred depending on the industry served by the company. Depending on the industry, additional certificates, licenses, or registrations may be required. Assistant store managers must be skilled in communication, leadership, and interpersonal relationships.
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Duties of Retail Assistant Manager (Retail Assistant Manager Job Duties)
- Oversee the day-to-day operations of the physical store location.
- Oversee and supervise Associates and other store personnel to ensure that company policies are followed.
- Take ownership of the store’s sales goals and offer expertise to assist in meeting them.
Responsibilities of Retail Assistant Manager
- Assist with the acquisition of necessary items, including restocking requirements.
- Assist customers on a regular basis and offer troubleshooting expertise as needed.
- Answer phone calls and respond to emails and other communications related to the store.
- Maintain the physical location, including hiring and managing custodial staff.
- Work with management to develop and implement a sales project.
- Assist the store manager in meeting or exceeding sales targets and metric targets.
- Ensure that the company’s marketing and visual presentation are executed consistently.
- Set up promotional displays and merchandise on counters or tables to boost sales.
- Train employees on how to increase sales by consistently improving product knowledge and customer service standards.
- Ensure policy and procedure compliance and report any issues to senior management.
- Maintain proper inventory controls, as directed by senior management, and facilitate inventory transactions and bulk counting.
- Check to see if the doors are locked, alarms are set, and all safes are locked before closing the store.
- Maintain daily records of sales, damages, deposit logs, scheduling, employee discounts, and new hire paperwork.
- Hire and train new workers.
- Supervise sales associates to ensure that customers are assisted.
- Create product advertisements in collaboration with the manager.
- Maintain inventory records.
- Motivate employees during busy shifts.
- Listen to customer complaints and offer assistance as needed.
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Qualifications for Retail Assistant Manager (Retail Assistant Manager Job qualifications)
- A Bachelor’s degree or higher may be preferred, depending on the industry
- Additional licenses or certificates may be necessary, depending on the industry
- 1-3 years of proven and successful experience as a sales associate
- Previous leadership or management experience
Retail Assistant Manager Job Skills
- Solid company knowledge and expertise in the industry or products
- Strong leadership abilities and the ability to connect positively with others
- In a professional manner, associates
- Detail-oriented and results-oriented, with a desire to ensure sales targets are met or exceeded
- Working knowledge of industry-specific or company-specific POS systems
- Basic computer software skills, including Microsoft Office Suite tools
- Outstanding interpersonal skills.
- The ability to motivate employees.
- Work schedule flexibility.
- Basic math abilities. Retail Assistant Manager Job Description
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Retail Assistant Manager Job Salary
An entry-level Retail Store Assistant Manager with less than 1-year of experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.83 based on 188 salaries. An early career Retail Store Assistant Manager with 1-4 years of experience earns an average total compensation of $13.91 based on 2,649 salaries. A mid-career Retail Store Assistant Manager with 5-9 years of experience earns an average total compensation of $15.28 based on 1,479 salaries. An experienced Retail Store Assistant Manager with 10-19 years of experience earns an average total compensation of $15.88 based on 1,258 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Conclusion
In summary, a retail assistant manager, also known as an assistant store manager, is tasked with aiding sales employees on the sales floor and managing administrative responsibilities to ensure that the day-to-day operations of a retail outlet operate smoothly. Their responsibilities also include coaching new team members and inspecting inventory shipments.Retail Assistant Manager Job Description
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