Shift Supervisor Job Description, Duties, Responsibilities, Qualifications, Skills and Salary

In this article, we will show you detailed and updated Shift Supervisor Job descriptions. Here you will also find the duties of a Shift Supervisor, responsibilities, qualifications, skills, and estimated annual salary.

This Shift Supervisor Job Description template provides critical duties and responsibilities for the Shift Supervisor Description. It’s ready to post on various job sites to assist you to recruit and hire people who be in charge of overseeing business operations on their shifts. As a job seeker, you can use this information to make a very rich resume and as well get yourself prepared for an interview.

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Shift Supervisor Job Description

The shift supervisor is a professional who is in charge of ensuring that there are enough staff members present for the shift and that all operations are completed safely and on time.

The primary responsibility of a shift supervisor is to manage a team’s workflow and assign tasks to employees to complete during their shifts. It can be beneficial to clearly define daily, weekly, monthly, and annual goals so that team members understand what their supervisors expect them to accomplish during each shift. Businesses frequently organize shift responsibilities with deadlines to assist supervisors in navigating the required tasks. Supervisors keep an eye on the team’s performance and provide the tools and resources needed to complete tasks and boost productivity. Shift Supervisor Job Description

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Duties of Shift Supervisor (Shift Supervisor Job Duties)

• Employee performance is monitored on a daily basis.
• Maintaining customer satisfaction
• Keeping track of employee schedules

Responsibilities of Shift Supervisor

• Manage employee shifts, daily schedules, and time off requests.
• Assign tasks to employees and monitor their progress.
• Ensure that daily sales and production targets are met.
• At the end of the shift, count the cash and manage the bank deposits.
• Train and integrate new employees
• When necessary, provide employees with guidance and feedback.
• Ensure industry rules and regulations are followed
• Handle customer and employee grievances
• Resolve employee disagreements
• On occasion, transport products and other objects to and from the worksite.
• Employees are assigned tasks.
• Supervises the opening and closing of a store or warehouse.
• Employee hours and shifts are scheduled.
• Monitors employee work habits and ensures tasks are completed on time.
• Conducts performance evaluations.
• Reports on employee behavior or customer complaints are written up.
• Keeps work area clean and organized.
• Employees are motivated and rewarded for excellent work performance.
• In a retail setting, greets customers.
• Responds to and resolve customer complaints.
• During the shift, responds quickly and practically to emergencies, crises, or unexpected problems.
• Ensures that customers are satisfied and that they are able to find what they are looking for.
• Replenishes merchandise.
• Takes inventory from a store or warehouse.
• Ensures that daily production and/or sales targets are met.
• If working in a retail setting, counts out registers at the end of the shift.
• Ensures inventory is properly accounted for.
• Maintains supervisory and upper-level management informed of daily operations.
• As needed, process paperwork for HR or upper management.
• New employees are trained.Shift Supervisor Job Description

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Qualifications for Shift Supervisor (Shift Supervisor Job qualifications)

• A bachelor’s degree in business administration or a related field.
• A high school diploma is required; a management degree is preferred.
• Experience in manufacturing in a managerial capacity.

Shift Supervisor Job Skills

• Natural leadership skills.
• Excellent interpersonal and communication skills.
• Computer literacy is required.
• Understanding of health and safety protocols.
• Outstanding time management abilities.
• Problem-solving skills.
• Multitasking ability.

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Shift Supervisor Job Salary

Based on 8 salaries, an entry-level Warehouse Shift Supervisor with less than 1 year of experience can expect to earn an average total compensation (tips, bonus, and overtime pay) of $45,598. Based on 72 salaries, an early career Warehouse Shift Supervisor with 1-4 years of experience earns an average total compensation of $51,057. Based on 53 salaries, a mid-career Warehouse Shift Supervisor with 5-9 years of experience earns an average total compensation of $50,566. Based on 27 salaries, an experienced Warehouse Shift Supervisor with 10-19 years of experience earns an average total compensation of $49,721 per year. Employees in their late careers (20 years and up) earn an average total compensation of $64,161.Shift Supervisor Job Description

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Conclusion

In summary, a Shift Supervisor is a professional in charge of supervising business operations during their shift. They must be able to delegate tasks, solve problems, and ensure that everything runs smoothly for everyone during a given work shift, which includes stocking inventory all day until the store closes at night.