In this article, we will show you the detailed and updated Job description of a unit secretary. Here you will also find the duties of a Job description of a unit secretary, responsibilities, qualifications, skills, and estimated annual salary. Communications Specialist Job Description
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Unit Secretary Job Description
A frequent administrative role in hospitals or other specialized medical departments is unit secretary. By taking incoming calls, arranging records, and admitting new patients, they serve patients and medical professionals. A unit secretary manages the office effectively by using their understanding of medical jargon and billing. A unit secretary typically moves into the role after working as a medical office assistant and typically has experience with medical office systems and procedures.
To be considered for the post, you must have a high school graduation or an equivalent qualification. It may be necessary to get professional certification in medical billing or terminology depending on the particular department served. People who flourish in this profession typically have excellent communication skills and the capacity to support busy medical personnel.
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Duties of a Unit Secretary
- Answering phone calls and admitting patients.
- Billing patients and validating payment methods as needed.
- Updating patient information on the computer system.
- Greet new and existing patients upon their arrival for appointments or procedures.
- Schedule patient appointments, both new and follow-up.
- Make copies and fax paperwork to other medical offices upon receiving an official request for records.
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Responsibilities of a Unit Secretary
- Schedule appointments and follow-up exams as instructed by Doctors.
- File paperwork and keep all patient information updated in our system.
- Administer and maintain patient records for use by our medical professionals.
- Order office and medical supplies as needed.
- Answer phone calls.
- Bill patients and validate payment methods.
- Update patients’ information on the computer system.
- Schedule appointments.
- File paperwork.
- Administer and maintain patient records.
- Order office and medical supplies.
- Review patient insurance documents and determine what procedures will be covered in addition to required deductibles.
- Organize and maintain patient files and records, retrieve test results as needed for physician’s review.
- Coordinate with other departments within the hospital to schedule MRIs, x-rays or bloodwork.
- Call patients to inform them of upcoming appointments and reschedule as needed.
- Prepare patient files and charts in anticipation of discharges and transfers to other physicians or departments.
- When patients arrive for appointments or treatments, welcome both new and old patients.
- Make new and follow-up appointments with patients.
- When you get a formal request for records, make copies of everything and fax it to other medical offices.
- Examine the patient’s insurance records to ascertain which procedures will be covered, plus any necessary deductibles.
- Maintaining order in patient files and records, retrieving test findings for a doctor’s review when necessary.
- Make plans with other hospital departments to schedule MRIs, x-rays, or blood tests.
- To remind patients of forthcoming appointments and to reschedule as necessary, call the patients.
- Prepare patient records and documentation in advance of discharges and transfers to different departments or doctors.
Qualifications of a Unit Secretary
- High school diploma or equivalent degree is required.
- Exceptional knowledge of medical terminology and hospital processes.
- Maintain and order office and medical supplies as requested by attending hospital staff.
- Experience scheduling patient appointments in accordance with doctor’s availability and providing the patient with instructions prior to procedures.
Skills of a Unit Secretary
- Organize and add detailed information to the personal calendar of physicians and other members of the hospital staff.
- Ability to effectively work within medical record software and update files accurately.
- Experience working in data entry software and maintaining detailed information regarding available stock and supplies.
- Experience maintaining a professional level of patient privacy in accordance with HIPAA procedures.
- Strong written and communication skills when speaking with patients and physicians.
Salary of a Unit Secretary
The average Nursing Unit Secretary salary in California is $43,969, but the range typically falls between $39,456 and $49,806. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Conclusion
In summary, job description for a unit secretary is someone who review patient insurance documents and determine what procedures will be covered in addition to required deductibles.
Administer and maintain patient records.
Finally, they organize and maintain patient files and records, retrieve test results as needed for physician’s review.