Program Manager, Escalation Management
Instacart
Run the escalation operating rhythm end to end: daily case review, weekly escalation review, monthly business review, and quarterly calibration of severity criteria.
- Remote, US
- Remote
Senior Software Engineer, Enterprise AI
Instacart
Design, develop, test, and operate scalable software systems that power Enterprise AI products and capabilities.
- Remote, US
- Remote
- $199,000–$210,000 a year
Senior Machine Learning Engineer, Fulfillment
Instacart
Design, implement, and deploy machine learning models and services that support high-impact Enterprise AI products and business initiatives.
- Remote, US
- Remote
- $207,000–$218,500 a year
Customer Experience T3 Specialist
Instacart
Take ownership of delivering real-time support to customers with a focus on Rx delivery-related inquiries and Instacart Health programs like Fresh Funds.
- Remote, US
- Remote
- $20.67–$21.88 an hour
Entry levelBilingual Customer Experience T3 Specialist (Spanish)
Instacart
Take ownership of delivering real-time support to customers with a focus on Rx delivery-related inquiries and Instacart Health programs like Fresh Funds.
- Remote, US
- Remote
- $20.67–$20.92 an hour
Entry levelSenior Software Engineer II - Enterprise Foundations
Instacart
Own a multi-quarter integration workstream end to end — for example, unified customer identity across FoodStorm and Storefront Pro, international storefront and search expansion for…
- Remote, US
- Remote
- $230,000–$242,500 a year
Insights Manager II, Retail Insights
Instacart
We're hiring an Insights Manager II to serve as the analytical backbone for a portfolio of key grocery retail partners, translating ambiguous business questions into clear answers and…
- Remote, US
- Remote
- $153,000–$161,500 a year
CX Vendor Manager
Instacart
The CX Vendor Manager leads the performance and continuous improvement of Instacart's outsourced Business Process Outsourcing (BPO) network, and builds and manages a team of Associate Vendor…
- Remote, US
- Remote
- $143,000–$151,000 a year
Senior Sales Engineer
Instacart
Work closely with Business Development team to develop and implement strategies to influence greater adoption of Instacart products and services
- Remote, US
- Remote
- $193,000–$203,500 a year
Public Engagement Manager
Instacart
This role is focused on expanding our public engagement footprint in the Midwest, mid-Atlantic, and the South — connecting with shoppers, customers, and community members who care about…
- Remote, US
- Remote
- $153,000–$161,500 a year
Senior Financial Insights Analyst
Instacart
The Senior Financial Insights Analyst sits at the center of Instacart's Finance organization, with a mandate to identify and close areas of P&L leakage through rigorous financial and…
- Remote, US
- Remote
- $126,000–$133,000 a year
Director, Ads Product Marketing
Instacart
This role leads a team of advertising-focused Product Marketers with cohesive go-to-market strategies and inbound and outbound marketing plans, so product and feature launches land…
- Remote, US
- Remote
- $242,000–$255,500 a year
Senior Software Engineer II, Ads Data Solutions Engineering
Instacart
Lead architecture for reusable, scalable systems across off‑platform workflows, cleanrooms, taxonomy automation, and the Ads Data Solutions Platform.
- Remote, US
- Remote
- $230,000–$242,500 a year
Senior Product Manager, Ad Formats
Instacart
Serve as the primary product partner to sales teams focused on New Advertiser types, including payment providers, upper-funnel non-endemic advertisers, and ad tech providers, with the goal…
- Remote, US
- Remote
- $165,000–$174,000 a year
Senior Manager, CPG Customer Success
Instacart
Join Instacart Insights as a Senior Manager of Customer Success. We are searching for an experienced CS leader with deep CPG and retail expertise to drive customer value delivery and…
- Remote, US
- Remote
- $170,000–$179,500 a year
Senior Contracts Procurement Manager
Instacart
We are seeking a strategic Senior Contracts Procurement Manager to lead our contract management function and forge supplier partnerships.
- Remote, US
- Remote
- $183,000–$193,000 a year
Senior Product Manager, Retailer App Platform & Insights
Instacart
Retailer App Platform — Build a consumer-grade retailer experience. Build a consumer-grade experience: Make Retailer App intuitive, cohesive, and delightful, with seamless navigation…
- Remote, US
- Remote
- $194,000–$204,500 a year
Director, AI Solutions Strategy & Planning
Instacart
We're hiring a Director of AI Solutions Strategy & Planning to lead that work end-to-end. This role sits at the intersection of enterprise strategy and frontier AI, working…
- Remote, US
- Remote
- $248,000–$261,500 a year
Sales Executive, Mid Market
Instacart
Without this role, a growing portfolio of mid-market brands won't get the dedicated attention needed to accelerate their growth on the platform.
- Remote, US
- Remote
- $96,000–$125,500 a year
Senior Manager, Machine Learning Engineering
Instacart
Guide and mentor team members, building career development plans and supporting their professional growth.
- Remote, US
- Remote
- $275,000–$290,500 a year
Bilingual CX Specialist (French)
Instacart
This role plays a vital part in supporting our consumers, shoppers, retailers, and advertisers. We are currently hiring for a variety of shifts, including morning, mid-day, and evening…
- Remote, US
- Remote
- $20.67–$21.88 an hour
Entry levelCommercial Counsel
Instacart
This role exists to work closely with business development, partnerships, product, and operations to solve thorny legal problems and enable the business to scale and grow.
- Remote, US
- Remote
- $231,000–$244,000 a year
Account Manager
Instacart
We're hiring an Account Manager II to make Instacart Ads the place CPG advertisers and agencies trust to grow their business, by improving campaign performance, widening how brands invest…
- Remote, US
- Remote
- $86,000–$106,500 a year
Senior Design Program Manager II
Instacart
You'll own end-to-end program execution for high-visibility design initiatives while building the operational backbone that enables the Design organization to scale.
- Remote, US
- Remote
- $143,000–$151,000 a year
Government Affairs Manager II, Midwest and Central Region
Instacart
Instacart's Policy & Government Affairs department advocates for public policy outcomes that support the long-term growth of our business and the success of our key stakeholders.
- Remote, US
- Remote
- $191,000–$201,500 a year
Senior AI Solution Sales Executive
Instacart
We're hiring a Senior Retail Solutions Sales Executive to own that commercial motion end-to-end. This role sits at the intersection of enterprise sales and frontier AI, and the person who…
- Remote, US
- Remote
- $140,000–$148,000 a year
Senior Manager, Marketing Decision Science
Instacart
Lead and develop a team of 5 Decision Scientists and Marketing Analysts, owning their performance, growth, and day-to-day direction — setting and enforcing a high quality bar across all team…
- Remote, US
- Remote
- $198,000–$209,000 a year
Legislative Counsel
Instacart
Without this role, gaps in legal analysis and compliance strategy could create operational risk across multiple areas of the business.
- Remote, US
- Remote
- $231,000–$244,000 a year
Privacy Counsel
Instacart
This role exists to embed privacy into how Instacart builds and operates, ensuring product, engineering, data science, advertising, health, and business development teams have clear…
- Remote, US
- Remote
- $231,000–$244,000 a year
Senior Software Engineer II - Ads Quality
Instacart
Design, develop, and deploy machine learning infrastructure to tackle practical challenges in our complex marketplace while advancing the training and serving platform.
- Remote, US
- Remote
- $230,000–$242,500 a year
Billing Operations Lead
Instacart
The Billing Operations Lead oversees and optimizes the end-to-end billing lifecycle across all Instacart Marketplace retailers, ensuring accurate invoicing, compliance with financial…
- Remote, US
- Remote
- $92,000–$97,000 a year
Senior Product Marketing Manager, Instacart+
Instacart
Members shop more, spend more, and stay longer, and this role is responsible for making sure more customers become Instacart+ members and realize the benefits of doing so.
- Remote, US
- Remote
- $180,000–$190,000 a year
HR Business Partner
Instacart
You'll work directly with Marketing & Communications leaders at the Sr Director and VP levels, bringing the connective tissue between business strategy and talent: proactive org design…
- Remote, US
- Remote
- $149,000–$157,000 a year
Senior Product Manager, AI Control Studio
Instacart
This role sits at the center of one of our most important Enterprise product bets: giving retailers significantly more control over how they differentiate and extend their digital…
- Remote, US
- Remote
- $194,000–$204,500 a year
Director of Product, Logistics
Instacart
We're looking for a Director of Product to lead the Logistics product organization and take it to its next phase of growth.
- Remote, US
- Remote
- $291,000–$307,000 a year
Senior SOX Manager - Business Processes
Instacart
The SOX Senior Manager, Business Processes will assume ownership of the business process side of Instacart's SOX compliance program, leading risk assessments, managing control testing, and…
- Remote, US
- Remote
- $185,000–$195,500 a year
Government Affairs Manager II, Northwest
Instacart
This role exists to close that gap: building durable relationships with elected officials and stakeholders, shaping legislative and regulatory outcomes, and ensuring Instacart is never…
- Remote, US
- Remote
- $191,000–$201,500 a year
Senior Product Designer II - Growth Systems & AI Workflows
Instacart
In this role, you'll help our product designers move from intent to launch in more fluid, faster ways, while making sure everything we ship draws on the high-quality, evolving design…
- Remote, US
- Remote
- $171,000–$180,500 a year
Senior Engineering Manager, Core Picking
Instacart
Define, communicate, and drive the technical vision and strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
- Remote, US
- Remote
- $229,000–$241,500 a year
Senior Machine Learning Engineer, Economist
Instacart
Design, develop, and deploy machine learning solutions to tackle the many economic challenges in our complex marketplace.
- Remote, US
- Remote
- $207,000–$218,500 a year
Entry levelBilingual Customer Experience Specialist (Spanish)
Instacart
This role plays a vital part in supporting our consumers, shoppers, retailers, and advertisers. We are currently hiring for a variety of shifts, including mid-day, and evening coverage, to…
- Remote, US
- Remote
- $20.67–$21.88 an hour
Entry levelSenior Software Engineer II, Marketing Enablement & Technology
Instacart
Drive the team's technical roadmap and architectural decisions, balancing short and long-term investments to build reusable, scalable systems that serve current and future marketing needs.
- Remote, US
- Remote
- $196,000–$207,000 a year
Senior Product Manager, Advertiser Experience
Instacart
Own the problem space of advertiser value measurement — defining how advertisers understand, trust, and act on the results they're seeing from Instacart Ads campaigns, and building the…
- Remote, US
- Remote
- $189,000–$199,500 a year
Insights Lead, Instacart Business
Instacart
We're hiring a Business Insights Lead to own this end to end — building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions.
- Remote, US
- Remote
- $153,000–$161,500 a year
Chief of Staff, Online Grocery
Instacart
Own and continuously improve the business rhythm for the GM and the organization — leadership team syncs, all-team meetings, monthly and quarterly business reviews, planning reviews…
- Remote, US
- Remote
- $239,000–$252,000 a year
Staff Experience Designer
Instacart
Drive and lead experiences across consumer-facing products to create highly personalized journeys that meet households where they are — their routines, their needs, their goals — and build…
- Remote, US
- Remote
- $233,000–$246,000 a year
Sales Development Representative II, Emerging - Instacart Business
Instacart
We're hiring an SDR II to own full-cycle sales in this segment and directly shape how Instacart Business grows.
- Remote, US
- Remote
- $27.88–$29.33 an hour
Director of Customer Success
Instacart
Lead the Customer Success organization for the Enterprise Solutions portfolio — owning value realization, outcomes end to end, and partner closely with BD, who owns NRR, GRR, and expansion…
- Remote, US
- Remote
- $230,000–$243,000 a year
Senior Machine Learning Engineer, Operations Research
Instacart
Design, develop, and deploy machine learning solutions to tackle practical challenges in the marketplace. Collaborate closely with product managers, data scientists, and backend engineers to…
- Remote, US
- Remote
- $207,000–$218,500 a year
Senior Applied Scientist II, Ads Optimization
Instacart
Design and evolve real-time bid optimization systems that translate advertiser goals (target ROAS, budget constraints) into optimal auction bids under uncertainty.
- San Francisco, CA
- Remote
- $240,000–$253,500 a year
Staff Software Engineer, Data Governance & Foundations
Instacart
Translate Instacart's data strategy (e.g., monetization, federated access, real-time) into an actionable multi-year architecture roadmap; align with leadership while evolving the platform…
- Remote, US
- Remote
- $265,000–$279,500 a year
Retention Sales Development Representative II
Instacart
The Sales Development Representative (SDR) will play a vital role in managing and growing the Scaled Cohort at Instacart.
- Remote, US
- Remote
- $56,000–$60,000 a year
Entry levelSales Associate
Instacart
Manage and grow a book of emerging brands, driving revenue through upsells, renewals, and new media adoption.
- Remote, US
- Remote
- $69,000–$73,000 a year
Sales Associate - San Francisco/Los Angeles
Instacart
Manage and grow a book of emerging brands, driving revenue through upsells, renewals, and new media adoption.
- Remote, US
- Remote
- $69,000–$73,000 a year
Sales Associate - New York
Instacart
Manage and grow a book of emerging brands, driving revenue through upsells, renewals, and new media adoption.
- Remote, US
- Remote
- $69,000–$73,000 a year
Staff Software Engineer, FoodStorm
Instacart
Actively contribute to the rearchitecture of FoodStorm's platform, focusing on scalability and maintainability through a service-oriented approach.
- Remote, US
- Remote
- $265,000–$279,000 a year
Activation Sales Development Representative II
Instacart
Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle. Conduct a high volume of daily activities, including outbound calls, emails, and social…
- Remote, US
- Remote
- $56,000–$60,000 a year
Entry levelRetail Partner Manager
Instacart
Launch new partners, and manage relationships with existing Instacart retail partners. Establish a deep understanding of Instacart's business operations, including internal processes…
- Remote, US
- Remote
- $161,000–$170,000 a year
Hiring at Instacart
Instacart has 58 openings across the US today in 1 city. Most are in San Francisco, CA (1). Data, AI & Analytics is the largest field (21%), followed by Software & IT (12%) and Customer Success & Support (10%). 98% of these listings publish a pay range, and the typical midpoint of a yearly range is about $198,000. Roles that state an experience level ask for a median of 6 years, and the most common band is 8+ years. 12% are open to entry-level candidates or interns. 100% are fully remote. The skills employers mention most are Salesforce (28%), SQL (22%), Python (21%) and CAD (16%). Common job titles include Software Engineer, Product Manager, Machine Learning Engineer and Sales Associate.
Worked out by USA Jobs 24 from 58 live openings on employers' own careers sites, November 2, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.