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Customer Service jobs in Boston, MA
Massachusetts
9 openings in customer success & support in Boston, MA, from Benchling, Datadog, Accenture and Workday. Updated November 2, 5:17 AM ET.
- 9openings
- 5employers
- $135,000typical pay midpoint
- 11%remote
Customer Experience Manager- EdTech
Accenture
Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led…
- New York, NY; Milwaukee, WI +27
- Remote
- $70,350–$154,800 a year
Sr Customer Success Manager
Workday
Our Customer Success Managers work directly with customers to enhance their overall user experience with Workday.
- Boston, MA; New York, NY
- $119,500–$179,300 a year
Associate Customer Success Manager - Boston
Datadog
Identify and qualify opportunities to expand small customers existing Datadog footprint. Successfully execute full sales cycle for identified upsell opportunities with concentrated book of…
- Boston, MA
- $68,000–$90,000 a year
Enterprise Customer Success Manager - Boston/New York
Datadog
Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate…
- Boston, MA; New York, NY
- $90,000–$120,000 a year
Mid-Market Customer Success Manager (LATAM - Portuguese Speaking)
Harvey
As a Customer Success Manager you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams.
- New York, NY; Dallas, TX +3
- Hybrid
- $125,000–$145,000 a year
Leader, Account Management
Benchling
Benchling is seeking an Account Management Leader with a background in Life Sciences and enterprise SaaS. This role is an exciting blend of team management and strategic leadership.
- San Francisco, CA; Boston, MA
- Hybrid
- $157,000–$220,000 a year
Leader, Product Support
Benchling
The Support Team Leader will lead our customer support presence in close collaboration with our Global Support Leadership Team and our CX Leadership Team.
- Boston, MA
- Hybrid
- $127,000–$150,000 a year
Partner Enablement Manager
Benchling
Over the coming years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy are dramatically changing how we treat cancer and other major illnesses.
- Boston, MA; San Francisco, CA
- Hybrid
- $122,000–$160,000 a year
Product Support Analyst
Benchling
To be successful in this role, you must have the ability to quickly develop a deep understanding of our products, our customers, their science, and their R&D processes.
- Boston, MA
- Hybrid
- $73,000–$90,000 a year
Hiring snapshot: Customer Service in Boston, MA
USA Jobs 24 lists 9 Customer Service openings in Boston, MA today from 5 employers. Benchling (4), Datadog (2) and Accenture (1) have the most openings. 100% of these listings publish a pay range, and the typical midpoint of a yearly range is about $135,000. Roles that state an experience level ask for a median of 4 years, and the most common band is 2–4 years. 11% are fully remote and 56% are hybrid. The skills employers mention most are Salesforce (33%), Cybersecurity (11%), Oracle (11%) and SAP (11%).
Worked out by USA Jobs 24 from 9 live openings on employers' own careers sites, November 2, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.