Aftermarket Field Service Technician

Job Description

The Aftermarket Field Service Technician is responsible for providing field-based service, maintenance, troubleshooting, and technical support for hydraulic drive systems at customer locations throughout the United States, with occasional international travel. This role supports customer needs while contributing to the service, operational, and growth objectives established by management.

This position supports the SE Region- targeting the states of Alabama, Georgia, Florida, Tennessee, South and North Carolina

Key Responsibilities

• Perform hydraulic drive field service work at customer locations throughout the United States, with occasional international travel.
• Install, service, troubleshoot, and repair hydraulic drive systems and related equipment.
• Provide on-site supervision and technical support during service activities.
• Perform testing, diagnostics, and troubleshooting to identify and resolve system and equipment issues.
• Conduct preventive, scheduled, and emergency maintenance as required.
• Perform equipment retrofits, upgrades, and modifications based on customer and factory requirements.
• Support startup and commissioning of:
  • Hydraulic motors
  • Hydraulic power units
  • System accessories
  • Hydraulic piping
  • Control systems
• Ensure all field service work is completed in accordance with customer requirements, factory specifications, and established technical standards.
• Prepare and submit detailed service/trip reports and required documentation in accordance with established reporting standards.
• Provide technical support and product/application guidance to internal and external customers.
• Deliver technical and operational training to customers and internal personnel as required.

Qualifications

Basic Qualifications

• Min. of HS Diploma or equivelant
• 2+ years on-site, direct customer and previous travel experience
• 2+ years as a field service technician in hydraulics, power transmission or related field
• Lift and carry a minimum of 50 pounds. Perform physically strenuous work activities/tasks for a continued period in demanding conditions, such as inclement weather, etc. in a safe and professional manner
• Experience with MS Office Skills - Excel, Word, PowerPoint, Teams in particular
• Excellent planning, organizational, analytical, leadership, and verbal and written communication skills.
• Up to 60% Travel required.

Preferred Qualifications

• Fluid power or mill wright certification a plus.
• Experience with offshore or marine hydraulics a plus.
• Working knowledge of computer and Microsoft Word and Excel
• Ability to read, comprehend and analyze Hydraulic and Electrical schematics
• Experience or willingness to learn data logging, Hagglunds control parameter setting and other specific software.
• Experience with control systems or programmable Logic Controls (PLC) preferred.
• Experience with safe use of hand and power tools.
• Forklift and/or crane certification a plus.

Additional Information

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success! Bosch Benefits | Bosch in the USA

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Equal Opportunity Employer, including disability / veterans

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

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Company Description

Bosch Rexroth is one of the world’s leading providers of drive and control technologies. Regardless of the motion task that customers face anywhere in the world, they will always find a Bosch Rexroth team with the local experience and the appropriate know-how from more than 30 industries and all drive and control technologies. Our associates take on their customers’ challenges with passion and persistence until the right solution is found. This is what makes Bosch Rexroth a strong, reliable partner for Mobile Applications, Machinery Applications and Engineering and Factory Automation. As the Drive & Control Company, we develop, produce, and distribute our components and system solutions in over 80 countries. You’ll find our drive and control technology in a wide variety of applications: From excavators and tractors to CNC woodworking and metal-cutting machines. You’ll find us in automotive factories, packaging systems for the food industry, medical devices and laboratories.