Summary written by USA Jobs 24 from Duke Energy's advert and our data on 16,857 current US jobs. How we check every job
At a glance
Duke Energy is hiring a Customer Field Operations Technician I, II, or III - New Bern, NC in New Bern, NC. It is a full-time role in Operations & Supply Chain, asking for at least 3 years of experience, first listed on November 13. Duke Energy has 63 other openings in the US.
How the pay compares
Duke Energy has not published pay for this job, or we could not find it in the advert. Of the 30 operations jobs in North Carolina on USA Jobs 24, 47% show pay, and the typical yearly midpoint among them is $180,000. That gives you a fair starting point when the subject comes up.
Before you apply
- Check it is still open. We found this job on Duke Energy's Workday site on November 13 and checked it again November 13, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in New Bern, NC. If you would need to move, ask whether relocation help is offered.
- Match the experience. The advert asks for at least 3 years of experience. If you are a little short, a close match on the skills in the advert can still win an interview.
- Apply only through Duke Energy's own site. Our Apply button goes straight to Duke Energy's Workday page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Duke Energy
Duke Energy has 64 openings on USA Jobs 24 today across 6 states. Most are in software & IT (20), engineering & mfg (9) and operations (6). The biggest locations are Charlotte, NC (30), Raleigh, NC (14) and Plainfield, IN (9). None of them is fully remote, 11% are open to entry-level candidates and 2% show pay. We collect Duke Energy's jobs every day straight from its own careers system (Workday), never from job boards or agencies.
The employer's advert
This is Duke Energy's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from Duke EnergyHide the advert747 words
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, November 19, 2026More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
NOTES:
Selected candidate must reside within 30 minutes from the town of New Bern.
Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I, II, or III
This position is responsible for performing all duties associated with and related to the safe, efficient and cost-effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures. This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include but not limited to utilization of computers and computer order / record keeping systems, working service orders associated with current required operator qualifications.
Responsibilities & Duties:
- Perform meter turn-ons and turn-offs
- Delivers disconnect notifications to customers
- Read customer meters
- Install meters and meter sets, may include industrial meters
- Light pilots, test and inspect appliances and gas equipment to ensure proper operation
- Perform farm tap maintenance
- Remove meters
- Respond to high bill requests by performing dial tests, appliance and filter checks
- Meet with customers regarding line relocates
- Change out meters related to the sample testing program
- Repair water heaters, appliances, etc. (Install if licensed)
- Monitor for meter tampering; ensure meters are securely installed
- Monitor atmospheric corrosion and paint as needed
- Locate gas lines
- Inspect/maintain farm tap stations
- First Responder to emergency/leak calls; evaluate and grade leaks
- Assist in training service apprentices
- Assist O&M group with line repairs
- May performs leak surveys
- Assist other departments as needed
- Clear pipelines
- Repair/install temporary clamps on steel risers
- Repair damaged ½” and ¾” plastic services
- Bar test to evaluate and grade underground gas leaks
- Prepare unregulated estimates and maintain computer record keeping
- Perform other duties as assigned
Basic/Required Qualifications for Tech I & Tech II
- High school diploma or GED.
Basic/Required Qualifications for Tech III
- High school diploma or GED.
- 3 years related work experience
Desired Qualifications:
- Possess and maintain a valid driver’s license
- Basic computer knowledge working in a Windows environment
- Demonstrated mechanical aptitude
- Two-year degree and or Technical Certifications
- Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes
- Experience in Customer Service
- Demonstrated effective communication (verbal and written) and interpersonal skills
- Safety awareness
Physical Requirements:
- Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.
Specific Requirements:
- This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.
- Must successfully complete the Physical Abilities Test (PAT).
- Perform on call duty as scheduled/assigned
- Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.
Working Conditions:
- Field Mobility Classification - Work location is highly mobile, working at various facilities or field locations with occasional onsite meetings after the onboarding period. Employee must live within a reasonable commute to the posted reporting location, not greater than 50 miles one way
Travel Requirements
5-15%Relocation Assistance Provided (as applicable)
NoRepresented/Union Position
NoVisa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
USA Jobs 24 copied this listing from Duke Energy's official careers site on November 13, 2026 and checked it again November 13, 5:17 AM ET. Duke Energy will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
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