Global Security - Critical Facility Security Officer

There's nothing more important than the safety of our people, clients, and communities — and that's exactly what you'll help protect. At JPMorganChase, we invest in security professionals who bring expertise, integrity, and a commitment to excellence to everything they do. Join a team where your skills make a real difference every day, and where your career can grow alongside one of the world's most respected financial institutions.

As a Security Officer at JPMorganChase within the Global Security North America Physical Security team, you will play a vital role in maintaining a safe and secure environment across our retail and corporate locations. You will be on the front lines of protecting our employees, clients, and assets — responding to emergencies, managing access, and ensuring the integrity of our facilities. This is an opportunity to bring your security expertise to a global organization that values professionalism, resilience, and service.

Job responsibilities

• Safeguard critical areas and personnel by maintaining a visible, professional security presence across assigned facilities
• Inspect grounds and premises regularly to identify and report potential safety or security risks
• Control and monitor access to buildings, ensuring only authorized individuals enter secured areas
• Manage alarms and lead emergency response efforts in accordance with established protocols
• Conduct counter-surveillance activities to detect and deter potential threats
• Report fire and safety hazards promptly and coordinate with appropriate response teams
• Defuse difficult or escalating situations using sound judgment and de-escalation techniques
• Support special event security and executive protection operations as assigned
• Maintain all required certifications and annual security clearances to ensure ongoing compliance

Required qualifications, capabilities, and skills

• Active State Security Guard License
• Current CPR, AED, and First Aid certification
• Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) — Fire Watch Certification
• Working knowledge of critical infrastructure security operations, alarm management, technical security systems, and mobile communications
• Ability to meet the physical requirements of the role, including corrected vision of at least 20/50 and the ability to hear and understand normal conversation at a distance of 10 feet
• Excellent verbal and written communication skills with a strong customer and client service orientation
• Professional appearance and adherence to personal hygiene and grooming standards

Preferred qualifications, capabilities, and skills

• Experience with incident reporting applications and integrated security platforms
• Training in fire safety and crime prevention
• Associate degree or U.S. Military background with honorable discharge
• Minimum of five years of prior experience as a Security Officer
• Familiarity with corporate or financial institution security environments