HR&C Product Portfolio Lead - Total Rewards

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Product Managers at U.S. Bank are customer obsessed in driving product visioning, planning and development to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological and customer needs.

As the Total Rewards Portfolio Leader, you will lead the product strategy, roadmap and end-to-end experience for the Total Rewards portfolio. You will partner closely with Total Rewards leadership, HR&C, Technology, Operations, Digital, Data and Risk partners to translate Total Rewards strategies, programs and policies into simple, scalable, intuitive employee and leader experiences and product capabilities.

You will be accountable for ensuring investments across the Total Rewards portfolio are prioritized based on employee and business outcomes, strategic value, data integrity, operational efficiency, risk and long-term scalability.

As the Total Rewards Portfolio Leader, you will:

• Own the product vision, strategy and roadmap for the Total Rewards portfolio, connecting Total Rewards strategy and priorities to the HR&C product strategy and broader employee experience.
• Serve as the connective tissue between Total Rewards, HR&C Product, Technology, Operations, Data, Digital and Risk, translating business and employee needs into an integrated product roadmap.
• Lead the end-to-end Total Rewards product experience, ensuring that policy, process, technology, data and employee/leader interactions work together as an integrated experience rather than as independent solutions.
• Establish portfolio outcomes and Objectives and Key Results (OKRs) and use customer insights, operational measures, business value and data to prioritize investments, capabilities, features and epics.
• Own portfolio-level prioritization and trade-off decisions, creating transparency around investments, capacity, dependencies and sequencing across Total Rewards products and capabilities.
• Lead product discovery and continuous improvement using employee and leader research, journey insights, analytics, service data and business needs to identify opportunities to simplify and improve the Total Rewards experience.
• Partner with Total Rewards subject-matter experts to translate complex compensation, benefits and rewards requirements into understandable, intuitive and scalable product experiences while maintaining appropriate governance and controls.
• Drive simplification and integration across the Total Rewards ecosystem, identifying opportunities to reduce fragmentation, eliminate unnecessary handoffs, increase reuse and improve consistency of data and experiences.
• Manage the end-to-end product lifecycle across the portfolio, from strategy and discovery through design, development, deployment, adoption, measurement, optimization and modernization.
• Partner with Technology and architecture teams on the health of the Total Rewards technology ecosystem, balancing new capabilities with integration, modernization, technical debt, reliability and scalability.
• Champion data quality, governance and appropriate use of Total Rewards data, recognizing the sensitivity and business importance of compensation, benefits and employee data.
• Drive adoption and realization of business value, ensuring new capabilities are not simply delivered but are understood, used and producing measurable employee and business outcomes.
• Lead and develop Product Managers within the portfolio, establishing clear accountability and consistent product management practices while creating a strong product mindset across business and technology partners.

Basic Qualifications

• Product Management experience
• Experience leading complex products, platforms, portfolios or large-scale business capabilities
• Experience working across business, technology and operational organizations to deliver enterprise solutions

Preferred Skills/Experience

• Experience with Total Rewards, compensation, benefits or related HR products and processes, with the ability to translate complex programs, policies and requirements into employee- and leader-centered experiences
• Expertise developing product and portfolio strategy, roadmaps, OKRs and outcome measures
• Strong understanding of employee journeys and moments that matter and demonstrated ability to use research, analytics and customer insights to improve experiences
• Ability to manage complex cross-product dependencies, prioritization and investment trade-offs
• Strong understanding of HR data, data governance and controls, particularly when working with sensitive employee, compensation and benefits information
• Ability to partner across Total Rewards, HR, Technology, Operations, Digital, Data, Risk and external solution providers
• Knowledge of technical aspects of enterprise software products, including integrations, data flows, architecture, technical debt and modernization
• Experience working with HR technology platforms and ecosystems, preferably including Workday and benefits/rewards technology
• Knowledge of Agile and modern product management practices, including discovery, experimentation, product analytics and continuous improvement
• Experience leading Product Managers and developing strong product management disciplines and capabilities
• Ability to anticipate changing employee, business, regulatory and market needs and translate them into portfolio priorities
• Strong executive communication and influencing skills, including the ability to simplify complex choices and facilitate decisions across multiple stakeholders

Preferred capabilities: product strategy, portfolio management, Total Rewards, customer experience, product discovery, roadmap development, OKRs, prioritization, employee research and insights, data governance, HR technology, Agile ways of working, adoption, performance measurement and optimization.

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.