Operations Specialist - Office Coordinator

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you want to work on commercializing autonomy and robotics in a service used by millions of people, then we want to talk to you!

About the Role

We’re looking for an Operations Specialist - Office Coordinator to own how our DoorDash Labs sites run day to day and to follow every issue through to done. As the tier 2 layer between our front desk and procurement/inventory teams, you’ll triage the request queue, run equipment transport, manage vendor and facilities follow-up, host visitors and events, and coordinate onboarding as the team grows.

You’ll work closely with Front Desk, Procurement & Inventory, Workplace, Facilities, Finance, and engineering teams to keep our sites safe, organized, and ready as the team roughly doubles next year.

The Operations Specialist - Office Coordinator will report to the Supply Chain Lead.

You’re excited about this opportunity because you will…

• Own the equipment transport queue (EOS / drones): set priorities, schedule pickups, track every request in Jira, and manage no-shows across sites
• Triage the daily request queue, making small calls independently and escalating larger decisions (e.g., security, construction, AV)
• Own tickets and follow-up with Workplace, landlords, and service vendors (cleaning, pest, dumpster, repairs, ServiceChannel), and maintain a weekly open-issues list
• Walk each site regularly (gate, dumpster, kitchen, restrooms, common areas), log issues, and track corrective work through completion
• Plan and run hosting: catering orders, demo-day logistics, visitor and event prep, rooms, and shuttles
• Own the new hire onboarding checklist (desk, badge, access, equipment, orientation) and track desk counts as the team grows
• Initiate site-level requests (e.g., furniture, desks, cabinets) and hand off to Procurement & Inventory for purchase
• Take over contractor contract renewals, contractor onboarding, and Coupa processes, including a backlog of contractors expiring at year end
• Partner with Front Desk, Procurement & Inventory, and Facilities to build repeatable playbooks that can be reused across sites

We’re excited about you because…

• You have 3+ years of experience in office management, facilities coordination, workplace operations, or operations coordination across one or more sites
• You are highly organized and own follow-through — nothing falls through the cracks until it is closed
• You have strong communication and interpersonal skills, and are comfortable managing vendors, landlords, and internal stakeholders
• You can juggle multiple priorities — transport requests, vendor follow-ups, events, and onboarding — in a fast-paced environment, including same-day requests
• You’re comfortable with everyday operations and procurement systems (Google Workspace, Slack, Jira, Coupa, Brex, ServiceChannel, or similar)
• You bring sound judgment: you can make small calls independently and know when to escalate larger decisions
• You bring discretion and a customer-focused mindset to everything you do

Nice to Have...

• Experience in a tech startup or fast-paced corporate environment
• Experience with Coupa, contractor onboarding, or contract renewals
• Experience supporting multi-site operations or new site openings
• Experience planning and running hosted events, demos, or catering
• Experience supporting hardware, robotics, or R&D teams with inventory or parts handling

We expect this position to be filled by 01-09-2027

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$76,900—$113,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.