Principal OEM Business Manager, eero Supply Chain

eero, an Amazon company, builds the Wi-Fi and networking systems that homes and businesses rely on every day. We're hiring a Principal OEM Business Manager to own the commercial relationship between eero and a portfolio of its Tier 1 contract manufacturing partners.
You'll own the commercial relationship, from start to finish, with an assigned set of eero's Tier 1 EMS/ODM partners in the US and Asia. That means negotiating multi-year master agreements, leading RFQs for new programs, and managing contract manufacturing spend across your partner portfolio. You'll negotiate directly with those partners' executive teams, set the commercial terms for how eero builds its products with them, and hold them to their commitments on cost, quality, delivery, and flexibility
You'll work with eero Hardware Engineering, Manufacturing, Quality, Planning, Operations, Finance, and Legal, and procurement teams. Together you'll shape eero's long-term manufacturing footprint.

Key job responsibilities
Commercial strategy and negotiation
• For your assigned Tier 1 EMS/ODM partners, negotiate all commercial aspects of eero's relationship: Master Supply Agreements and Statements of Work, multi-year pricing, manufacturing value-add (MVA) and margin structures, NRE, tooling and IP ownership, payment terms, liability, warranty and epidemic failure, excess and obsolescence (E&O) liability, capacity commitments, and exit and transition terms.
• Lead competitive RFQs for new programs and re-sourcing events in your portfolio. Own the full process: strategy, partner shortlist, should-cost targets, award recommendation, and signed contract.
• Build and defend should-cost and total landed cost models (BOM, MVA, freight, duty and tariff, FX, inventory carrying cost)
• Deliver year-over-year structural cost reductions, and own the contract manufacturing cost roadmap for your partner portfolio against annual operating plan targets.

Partner strategy and executive relationships
• Define and run eero's multi-year contract manufacturing strategy. This includes the partner portfolio, share allocation, and geographic footprint diversification (for example, China+1, Southeast Asia, Mexico, US).
• Own eero's executive relationships with leadership (CEO, GM, VP) at your assigned partners. Run executive business reviews, resolve escalations at the senior level, and act as eero's senior commercial voice with those partners.
• Run partner governance and scorecards for your partners, using a common framework across eero's Tier 1 portfolio. Scorecards cover cost, quality, delivery, responsiveness, flexibility, and business continuity. Use commercial levers to drive performance.

Risk, flexibility, and financial accountability
• Structure agreements that protect eero from demand volatility: upside flexibility, downside liability caps, lead-time commitments, and buffer, VMI, or hub arrangements.
• Own the commercial resolution of E&O, purchase price variance (PPV), NRE, and partner claims.
• Contribute to tariff, trade compliance, and geopolitical risk, including country-of-origin strategy and supply continuity planning.

Leadership and mechanisms
• Set the operating mechanisms the OEM and supply chain team runs on: monthly business reviews, pricing cadence, quarterly business reviews, and contract lifecycle management.
• Raise the commercial bar across eero Operations through coaching, templates, and negotiation playbooks.
• Travel 1-2 weeks per quarter to partner sites in Asia and North America.

A day in the life
You might start your morning preparing a strategic proposal for a major partner negotiation, then shift to a cross-functional working session where you align product, engineering, and business teams on a new market opportunity. After lunch, you could be leading a business review with senior leadership, presenting data-driven insights and recommendations. Later, you'll connect with a mentee to discuss their career development before closing out with a call to an external partner's executive team to advance a deal that's been months in the making.

Basic qualifications

- 10+ years of developing, negotiating and executing business agreements experience
- 7+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience in procurement practices working with engineering, supply chain and Tier 1 OEM partners
- Experience working with, presenting to and influencing senior executives up to VP level
- 10+ years of experience in OEM/EMS business management, strategic sourcing, procurement, or supply chain management in hardware or electronics manufacturing
- Experience leading RFQ or sourcing events for new hardware programs, from requirements through award and contract execution
- Established executive-level relationships with leadership teams at Tier 1 EMS/ODM providers in both the US and Asia
- Experience building should-cost and teardown models and MVA cost structures
- Experience leading CM transitions, dual-sourcing, or manufacturing footprint moves across countries
- 10+ years of multi-million dollar contract negotiation experience

Preferred qualifications

- MBA
- 7+ years Experience in networking, consumer electronics, or connected-device hardware (for example, Wi-Fi routers, mesh systems, broadband CPE)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 193,700.00 - 262,000.00 USD annually