Principal PM-T, Checkout, Customer Purchase Journey

The Customer Purchase Journey Product Team’s mission is to offer the most trusted and delightfully easy experience for customers to build and evaluate their shopping basket, provide their address, and complete their purchase with confidence.

We are seeking a Principal PM-T for Checkout. The role will be responsible for working across many high visible product areas, while developing and executing a vision that balances forward looking trends in Gen AI and Personalization with the immediate needs of customer journey in the eCommerce space.

Key job responsibilities
* Be the voice of the customer - you are in the driver’s seat for steering the end-to-end vision across product areas using the working backwards processes and supporting A|B experimentation mechanisms.
* Define and improve metrics to gain insight into the customer experience and track progress towards goals.
* Influence tech partners to ensure our architectural decisions align with customer needs.
* Partner with teams like Delivery Experience, Personalization, Category teams, Payments, Prime, Customer Service (and more) to deliver on your roadmap.
* Beyond your experience area, you may own mechanisms or other goals that improve team efficiency and accelerate innovation for customers.
* Collaborate with hundreds of partner teams that innovate across our services, gaining insight into Amazon-wide strategic initiatives and priorities.

A day in the life
* Dive deep with your customers to identify and understand their pain points.
* Monitor and manage critical metrics for your business area.
* Think big to build durable products that anticipate future pain points.
* Deliver products on time with the right feature set and high quality.
* Evangelize your products and drive adoption.
* Contribute to organizational product and roadmap planning and strategic artifacts (e.g. 3YP, OP1).
* Help others grow professionally.

About the team
We care deeply about our people and are proud of our commitment to both building and maintaining an inclusive environment where everyone can be successful. Each month, we dedicate a full, meeting-free day towards learning and development; encouraging team members to innovate and focus on the work they’re most excited about, watch broadcast videos, learn new skills, work on career growth etc. We also commit to “no meeting Fridays”.

Basic qualifications

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience technical product management

Preferred qualifications

- Experience working directly with Engineers on product enhancements
- Experience in project management methodologies, business analysis, or process improvement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually