Summary written by USA Jobs 24 from Caterpillar's advert and our data on 17,030 current US jobs. How we check every job
At a glance
Caterpillar is hiring a Production Support Specialist II - 3rd Shift in Sanford, NC. It is a full-time role in Customer Success & Support, first listed on November 4. The advertised pay is $24–$30.30 an hour. Caterpillar has 99 other openings in the US.
How the pay compares
Caterpillar advertises $24 to $30.30 an hour, a midpoint of $27.15 an hour. Where an offer lands in a range usually depends on experience and on the exact location. That is higher than about 59% of the 44 customer service jobs across the US that publish an hourly rate on USA Jobs 24, where the typical midpoint is $23.15 an hour. At 40 hours a week all year, $27.15 an hour comes to about $56,000 before tax. Convert other hourly rates To see roughly what this leaves after federal and North Carolina tax, try our take-home pay calculator.
Before you apply
- Check it is still open. We found this job on Caterpillar's Workday site on November 4 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Sanford, NC. If you would need to move, ask whether relocation help is offered.
- Know your number. Decide the lowest offer you would accept before the first call. Our salary negotiation guide explains how to ask for more.
- Apply only through Caterpillar's own site. Our Apply button goes straight to Caterpillar's Workday page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Caterpillar
Caterpillar has 100 openings on USA Jobs 24 today across 20 states. Most are in software & IT (31), engineering & mfg (15) and operations (11). The biggest locations are Irving, TX (18), Mossville, IL (16) and Decatur, IL (7). None of them is fully remote, 18% are open to entry-level candidates and 99% show pay. We collect Caterpillar's jobs every day straight from its own careers system (Workday), never from job boards or agencies.
The employer's advert
This is Caterpillar's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from CaterpillarHide the advert669 words
Career Area:
OperationsJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Description
Are you ready to build what matters? Build More Than Machines. Build a Career.
Caterpillar is looking for candidates that want to build a career. You have a lot to offer, so we offer a commitment in return to you as a professional – and as a person. We offer competitive wages, quarterly bonus, comprehensive benefits that begins on Day ONE and paid training.
What this looks like (starts after 90 days):
- 3rd Shift Starting Pay: $24.00/hour + 8% Shift Premium
We don’t lead our industry - our people do. Watch our video to see our team build top-of-the-line compact track loaders.
As a Product Support 2 ID at Caterpillar, you will:
- Make small repairs and service machines. Typical expectations are to check ATRS for defects and repair per routings or per rework process provided
- Wash machines out after fluid leak or spill before sending to next stage
- Rotate within quick repair for each assembly line, quick repair for PDI and reprocessing for east and west lines
Basic Requirements:
- One year of manufacturing/assembly experience
- Mechanical experience
- Minimal experience reading blueprints
Desired Qualifications:
- Candidate must take safety very seriously and respect the power of the machine. He/she must be willing to be instructed and/or corrected to address potential safety concerns while maintaining a positive attitude.
- Licensed to operate Sanford CTL/SSL machines
- Good communication skills; both oral and written
- Initiative and maturity to work independently
- Basic understanding of mechanical systems
- Experience assembly or repairing SSL or CTL machines
Additional Information:
Resumes are highly encouraged. Please do not submit a blank application (no work history or resume attached) as this may lead to disqualification.
Employee benefit details
Our goal at Caterpillar is for you to have a rewarding career. Here you earn more than just an hourly wage. We offer a total rewards package that provides Day ONE benefits (medical, dental, vision, RX, and 401K) along with the potential of a quarterly bonus. Additional benefits include paid holidays and paid time off.
Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.
Summary Pay Range:
$24.00 - $30.30Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
November 3, 2026 - November 9, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
USA Jobs 24 copied this listing from Caterpillar's official careers site on November 4, 2026 and checked it again November 4, 5:17 AM ET. Caterpillar will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
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