Senior Institutional Investment Operations Specialist

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About this role

Wells Fargo is seeking a Senior Institutional Investment Operations Specialist within the Client Maintenance team as part of Corporate & Investment Banking Operations.

In this role, you will:

• Perform complex client and account maintenance activities supporting client data changes, account opening, and ongoing account maintenance.
• Maintain client and account reference data within systems of record and downstream applications, ensuring requests are completed accurately and within established service-level expectations.
• Support the setup and maintenance of Standard Settlement Instructions (SSIs) and other client or account-level data used to support downstream processing.
• Research and resolve complex client and account data issues, exercising independent judgment and partnering with appropriate business, operations, and technology teams as needed.
• Review reports and perform quality checks to validate the accuracy and completeness of client and account setups and maintenance activities.
• Partner with technology teams on client data application changes and enhancements, including user acceptance testing, regression testing, and production validation.
• Participate in projects, remediation efforts, process improvements, and strategic initiatives impacting Client Maintenance.
• Identify opportunities to strengthen operational processes, controls, data quality, and efficiency.
• Support operational risk and control activities, including issue identification, escalation, and remediation.
• Develop and maintain procedures and support cross-training and knowledge sharing across the team.
• Provide subject matter expertise to peers and business partners on Client Maintenance processes and complex requests.
• Collaborate with peers, managers, front-office partners, operations teams, and technology partners to resolve issues and achieve business objectives.

Required Qualifications, US

• 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Knowledge of Capital Markets operations, Client Data Operations, client and account reference data, and Standard Settlement Instructions (SSI).
• Working knowledge of applications such as CID, COBAM, Calypso, LoanIQ, or Broadridge.
• Experience working within operational risk and control frameworks.
• Strong analytical, research, decision-making, and problem-solving skills.
• Project management or project-support experience is a plus.
• Ability to exercise independent judgment when evaluating complex operational issues.
• Strong attention to detail with a focus on data quality and accuracy.
• Ability to manage multiple priorities and deliver within established service-level expectations.
• Strong written and verbal communication skills with the ability to collaborate across Operations, Technology, and business partners.
• FINRA SIE and/or Series 99

Job Expectations

• This position is NOT eligible for Visa sponsorship
• Hybrid role with at least 3 days required in assigned office location
• Fully remote work locations are not available for this role. If you are not in a location listed on the posting, you must commit to relocation within an agreed upon timeframe.
• Relocation assistance is not available for this position.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.