Senior UX Manager

What You Can Expect

As a Senior UX Manager at Zoom, you will lead a team of designers shaping the core experiences behind Zoom Meetings, Events and Webinars, and Videos — three of the most widely used products on the Zoom Workplace platform. Partnering across Design, Product, Engineering, and AI, you will influence strategic direction while staying close to the craft, guiding your team to create experiences that are intuitive, polished, and genuinely useful for millions of people worldwide. Reporting to Zoom's Head of Design, you will bring both vision and execution to a broad product portfolio in a fast-paced, collaborative environment.

About the Team

The UX Design team at Zoom crafts the experiences behind Zoom Workplace, our AI-powered collaboration platform that integrates communication, productivity, and engagement for teams worldwide. The Meetings, Events and Webinars, and Videos teams sit at the center of that platform, supporting everything from daily video calls and large-scale virtual conferences to async video communication across organizations. We are a team built on trust, craft, and open collaboration, working in close partnership with Product and Engineering to continuously raise the bar on how people connect.

Responsibilities

• Grow, mentor, and support a team of UX designers, fostering an inclusive and collaborative environment where people produce their best work
• Partner with Product, Engineering, and AI teams to co-create intuitive, high-quality experiences across Meetings, Videos, and Events and Webinars
• Champion user-centered design, guiding the team toward thoughtful, well-validated solutions that deliver genuine value across desktop and mobile
• Uphold high standards for design quality, encouraging creative exploration and validating work through testing, feedback, and iterative refinement
• Navigate complex, cross-functional projects with clarity, aligning stakeholders across teams and time zones to maintain momentum and purpose
• Build trusted relationships with leadership and peers, communicating design thinking in ways that inspire alignment and drive better outcomes

What We're Looking For

• Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent experience
• 10+ years of product design experience with a strong foundation in visual design and user-centered thinking
• 7+ years leading and managing designers, including hybrid and distributed teams, with a demonstrated track record of mentorship and team development
• 3+ years collaborating with executive leaders and influencing product strategy and design direction
• Proven ability to manage complex, cross-functional projects across time zones and diverse stakeholder groups
• Experience designing across multiple platforms including desktop, web, and mobile
• Exceptional communication and advocacy skills, with the ability to challenge partners and inspire innovative, user-first thinking

Salary Range or On Target Earnings:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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