Software Engineer Senior Consultant I (Remote, U.S.)

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

We are looking for a Software Engineer, Senior Consultant I with hands-on experience in Kong API and AI Gateway technology, cloud platforms, and infrastructure automation. The ideal candidate should have experience supporting and managing API platforms, working with Linux-based systems, and automating deployments using Infrastructure as Code tools.

Candidates must be able to work CT or ET hours.

Required Skills

• Good experience in API Management and Gateway technologies.
• Hands-on experience with Kong API Gateway administration, configuration, and troubleshooting.
• Strong knowledge of Linux operating systems and shell scripting.
• Experience with AWS services such as EC2, VPC, Load Balancers, IAM, CloudWatch, and EKS.
• Experience with Infrastructure as Code tools such as Terraform.
• Experience with configuration management and automation using Ansible.
• Understanding of REST APIs, API security, OAuth, JWT, SSL/TLS, and networking concepts.
• Experience with CI/CD pipelines and source control tools such as Git.
• Ability to diagnose, troubleshoot, and resolve production issues.

Responsibilities

• Deploy, configure, and support Kong API Gateway environments.
• Automate infrastructure provisioning and application deployments using Terraform and Ansible.
• Monitor platform health, troubleshoot incidents, and drive issue resolution.
• Work closely with development and platform teams to onboard and manage APIs.
• Implement security, performance, and reliability best practices.
• Support AWS-based infrastructure and containerized environments.

Good to Have

• Experience with AI Gateway implementations and AI/LLM integrations.
• Exposure to Kubernetes and container platforms.
• Knowledge of Datadog, Prometheus, Grafana, or other monitoring tools.
• Experience with Apigee or other API management platforms.

Skills

Amazon Web Services (AWS), Ansible (Software), API Management, Gateway Software, Linux, Software Development, Terraform (Software)

Compensation

Compensation offered for this role is 85,000.00 - 145,075.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.