Sr People Business Partner — AI-Powered People Strategy, Global BP Team & Corporate Functions

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

Most HR teams are talking about AI. At Zscaler, we're building with it — and we want someone who'll help lead that build, not just adopt it.

As Senior People Business Partner, you'll sit inside our People Business Partner Leadership team with a mandate few PBP roles offer: co-design how our entire global PBP function operates, then put your own designs into practice with the leaders you support across Finance, Legal, Biz Dev, and People & Culture. This isn't a "use the new tool we bought" role — you'll help decide which agentic workflows, automations, and data products the function builds next, pilot them yourself, and scale what works across 30+ global PBPs supporting 9000 executives, managers and employees globally. This is a hybrid role, based out of our Santa Clara, CA HQ.

If you're the person on your current team who's already experimenting with AI before anyone asks you to, who gets more energized by "how do we 10x this" than "how do we maintain this," this is built for you.

How You’ll Make an Impact (Role Expectations)

• Architect Scalable Solutions: you'll design and pilot our first agentic workflow for performance across the organization, ensuring People Business Partners and managers are taking actionable steps to drive intended talent outcomes.
• Design and roll out other AI-augmented practices and global frameworks, such as Organizational Health scorecards and People Plans that empower People Business Partners enterprise-wide to spend less time on administration and more time driving strategic impact.
• Empower & Coach Leaders: Serve as a trusted advisor to executive leaders and people managers, enabling data-led coaching on performance management, career progression frameworks, and high-performing team dynamics.
• Drive Strategic People Programs: Lead end-to-end execution for key People & Culture initiatives—including bi-annual performance and compensation planning cycles, engagement surveys, and talent reviews—tailored for global impact.
• Turn Workforce Data into Action: Analyze key workforce metrics (attrition, hiring trends, mobility, team engagement) to uncover actionable insights and proactively solve organizational challenges before they arise.
• Champion Culture & Resolution: Partner with People Relations and business leaders as a trusted, neutral advocate to resolve complex employee relations matters with empathy, fairness, and absolute discretion.
• Optimize the Employee Journey: Pinpoint friction points across employee lifecycles and streamline operational workflows, elevating the overall employee and manager experience.

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a creative and curious problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• AI & Tech Fluency: You have demonstrated, hands-on experience leveraging AI/ML tools, automation platforms, and modern enterprise software (Google Workspace) to optimize HR processes and enhance domain outcomes.
• Education: Bachelor's degree in Human Resources Management, Organizational Development, Business Administration, or equivalent practical experience.
• Progressive HR Leadership: 10+ years of progressive HR/PBP experience managing end-to-end talent strategies and employee lifecycle programs.
• High-Growth Tech Agility: Proven track record of success navigating and delivering results within fast-paced, high-growth technology organizations.
• Innovative Mindset: Demonstrated experience designing, implementing, or scaling innovative talent solutions and technology-enabled HR initiatives.

What Will Make You Stand Out (Preferred Qualifications)

• Experience utilizing generative AI tools or advanced predictive workforce analytics to design data-driven talent mapping, augment performance workflows, and optimize organizational health across technical teams
• Direct HR experience partnering with complex engineering, product, or technical functions
• Functional knowledge of technical operating models, including Sprint cycles, DevOps methodologies, and AI production workflows

#LI-RL2 #LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$150,500—$215,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.