Summary written by USA Jobs 24 from Abbott's advert and our data on 17,030 current US jobs. How we check every job
At a glance
Abbott is hiring a Technician I, Remote Care in Arecibo, PR. It is a full-time role in Engineering & Manufacturing, first listed on November 4. The advertised pay is $13.18–$25.02 an hour. Abbott has 99 other openings in the US.
How the pay compares
Abbott advertises $13.18 to $25.02 an hour, a midpoint of $19.10 an hour. Where an offer lands in a range usually depends on experience and on the exact location. That is lower than about 97% of the 156 engineering & mfg jobs across the US that publish an hourly rate on USA Jobs 24, where the typical midpoint is $28 an hour. At 40 hours a week all year, $19.10 an hour comes to about $40,000 before tax. Convert other hourly rates To see roughly what this leaves after federal and Puerto Rico tax, try our take-home pay calculator.
Before you apply
- Check it is still open. We found this job on Abbott's Workday site on November 4 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Arecibo, PR. If you would need to move, ask whether relocation help is offered.
- Know your number. Decide the lowest offer you would accept before the first call. Our salary negotiation guide explains how to ask for more.
- Apply only through Abbott's own site. Our Apply button goes straight to Abbott's Workday page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Abbott
Abbott has 100 openings on USA Jobs 24 today across 29 states. Most are in healthcare & pharma (28), software & IT (14) and sales & BD (14). The biggest locations are Altavista, VA (9), Abbott, IL (8) and Columbus, OH (8). 4% of them are remote, 5% are open to entry-level candidates and 99% show pay. We collect Abbott's jobs every day straight from its own careers system (Workday), never from job boards or agencies.
The employer's advert
This is Abbott's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from AbbottHide the advert791 words
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Become a Technician I, Remote Care at Abbott in Arecibo, Puerto Rico. As Technician I, Remote Care for the second shift, you will work in a call center environment under close and direct supervision on defined work assignments while following established procedures. You will exercises basic customer service and technical skills in response to remote monitoring inquiries and complaints from health care professionals, Abbott field personnel, patients, and various internal departments.
What You’ll Do
- Answer inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences.
- Triage calls and seeks guidance from other personnel for further assistance when appropriate.
- Product support topics include website navigation, mobile device support, telecommunication connectivity, information, set-up, and approved troubleshooting for Abbott-proprietary remote care products.
- After-hours, “on call” support (rotating among other department employees), following outlined protocols to answer questions from, and troubleshoot with, customers and Abbott field personnel.
- Consistently meet department’s performance expectations
- Complete required trainings and certifications, as needed.
- Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements.
- Adhere to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy
- Maintain professional, positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Within the department, works with other employees to maintain adequate availability for customer support.
- Perform other related duties and responsibilities, on occasion, as assigned. Overtime may be required.
Required Qualifications
To be successful in this role, you will require the following qualifications:
- High school diploma is required. Associates and/or Bachelor’s Degree are preferred.
- Experience in a customer service, product support, IT, telecommunications or related role are preferred.
- Fully bilingual with verbal fluency in English and Spanish is required.
- This an on-site position.
- Medical device technical support experience is preferred.
- Ability to work in a highly matrixed and geographically diverse business environment.
- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
- Ability to leverage and/or engage others to accomplish projects.
- Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
- Multitasks, to include active note-taking while on calls and supporting multiple callers at a time
- Prioritizes and meets deadlines in timely manner.
- Strong organizational and follow-up skills, as well as attention to detail.
- Ability to maintain regular and predictable attendance.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$13.18 – $25.02/hourIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Field ServicesDIVISION:
CRM Cardiac Rhythm ManagementLOCATION:
Puerto Rico > Arecibo : Santana Industrial Park Interior Lot A, Road #2, Km 67.5ADDITIONAL LOCATIONS:
WORK SHIFT:
StandardTRAVEL:
NoMEDICAL SURVEILLANCE:
NoSIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdfUSA Jobs 24 copied this listing from Abbott's official careers site on November 4, 2026 and checked it again November 4, 5:17 AM ET. Abbott will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
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