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Jobs in Westlake, TX

Texas · The Lone Star State

43 open roles in Westlake, Texas, from Robinhood and Fidelity Investments. Each job links to the employer's own careers page. Updated November 2, 5:17 AM ET.

  • 43openings
  • 2employers
  • $120,000typical pay midpoint
  • 0%remote
  • Talent Sourcing Partner

    Fidelity Investments

    As a Strategic Talent Sourcer, you will play a meaningful role in identifying, engaging, and attracting top talent across a variety of business functions and markets.

    • Westlake, TX
    • 2+ yrs
  • Associate Investigator

    Fidelity Investments

    As an Associate Investigator on the Background Investigations team, you will be working in a collaborative, fast-paced environment to provide comprehensive global background vetting of new…

    • Westlake, TX; Greenwood Village, CO
    • $55,000–$105,000 a year
  • Senior Full Stack Engineer

    Fidelity Investments

    The Authorization Team within the Shared Services Engineering organization is a dynamic, globally distributed group that owns a critical application responsible for performing data and…

    • Westlake, TX
    • 5+ yrs
  • Director, Product Management - Philanthropy

    Fidelity Investments

    Fidelity Charitable is seeking a strategic and mission-driven leader to serve as Director of Product Management, Philanthropy.

    • Westlake, TX; Durham, NC +1
    • 8+ yrs
  • Director, Learning Products

    Fidelity Investments

    Fidelity will not provide immigration sponsorship for this position.

    • Westlake, TX
    • 10+ yrs
  • Knowledge & Operational Readiness Specialist

    Robinhood

    Own end-to-end content strategy and knowledge governance for assigned function(s): creation, maintenance, and continuous improvement of Help Center articles, SOPs, runbooks, playbooks…

    • Denver, CO; Westlake, TX
    • $94,000–$110,000 a year
  • Senior Software Engineer in Test

    Fidelity Investments

    In this role, you will be working with a team of technologists passionate about promoting testing practices, implementing test automation and executing testing with development and business…

    • Westlake, TX
    • 5+ yrs
  • Senior Representative, Brokerage Operations

    Fidelity Investments

    The Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and…

    • Westlake, TX
    • 2+ yrs
  • Senior Manager, Brokerage Treasury Operations

    Fidelity Investments

    We are seeking an experienced Senior Manager to lead the Westlake team as part of a dual-site operation. This leader will be accountable for delivering operational excellence, maintaining a…

    • Westlake, TX
  • Associate Analyst, Alternative Investments

    Fidelity Investments

    The Associate Analyst, Alternative Investments role is responsible for processing distributions accurately on behalf of our clients and in a timely manner to mitigate risk and exposure to…

    • Westlake, TX
  • Principal Front End Developer (Angular, Node.JS, Automation)

    Fidelity Investments

    Fidelity will not provide immigration sponsorship for this position.

    • Westlake, TX
    • 10+ yrs
  • Director, Communications Consultant

    Fidelity Investments

    As a Communications Consultant you will help Fidelity's clients deliver critical information to their employees by developing and delivering best-in-class communication materials through a…

    • Covington, KY; Westlake, TX
    • 5+ yrs
  • Senior Manager, Strategic Partnerships & Integrations

    Robinhood

    Serve as a direct advisor to enterprise RIAs and breakaway teams evaluating custody transitions and platform fit.

    • Clearwater, FL; Westlake, TX
    • $179,000–$210,000 a year
  • Senior Representative, Alternative Investments

    Fidelity Investments

    The Alternative Investments Brokerage Operations role is responsible for following up with Sponsors and Transfer Agents to obtain acknowledgements and confirmations of pending transactions…

    • Westlake, TX
  • Team Lead, Custody Operations (Night Shift)

    Fidelity Investments

    The Team Lead, Custody Operations (Night Shift) is responsible for overseeing the day-to-day execution of digital asset custody operations during overnight hours.

    • Westlake, TX
    • 5+ yrs
  • Director, FinOps and Cloud Optimization

    Fidelity Investments

    The Director, FinOps and Cloud Optimization leads Fidelity Brokerage through connecting the Enterprise strategy, governance, automation, and financial accountability for technology…

    • Westlake, TX
    • 10+ yrs
  • Amendment Consultant II

    Fidelity Investments

    The Amendment Consultant (AC) provides document and administrative support to clients and business partners who maintain an existing book of business of over 23,000 plans.

    • Westlake, TX
    • 5+ yrs
  • Team Lead, Brokerage Treasury Operations

    Fidelity Investments

    As a Brokerage Operations Team Lead, you will work in Treasury's Cash Management Services division to support timely and accurate Money Movement-related transaction processing while adhering…

    • Westlake, TX
    • 5+ yrs
  • Client Service Manager II / III - Clearing Client Management - Wealth Client Experience

    Fidelity Investments

    As a FCCS Client Service Manager (CSM), you oversee the operations, service, and digital experience for your assigned Clearing correspondent broker-dealer clients.

    • Smithfield, RI; Jersey City, NJ +1
    • $79,000–$153,000 a year
  • Senior Systems Analyst

    Fidelity Investments

    The Workplace Investing (WI) Systems group is looking for a passionate System Analyst to support our outbound team. Our engineering team is innovative, diverse, passionate and driven.

    • Westlake, TX
    • 3+ yrs
  • Senior Tax Manager

    Fidelity Investments

    The Senior Tax Manager is primarily responsible for performing detailed reviews of the workpapers for Regulated Investment Companies, including fiscal and excise tax provisions, annual…

    • Westlake, TX
    • 7+ yrs
  • Customer Experience Associate, Pathway

    Robinhood

    We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of…

    • Denver, CO; Westlake, TX
    • $23.10 an hour
  • Sanctions Crypto Investigator

    Robinhood

    Conduct thorough investigations of cryptocurrency-related sanctions alerts, including customer screening matches, deposits, withdrawals, wallet addresses, and blockchain transactions.

    • Denver, CO; New York, NY +1
    • $94,000–$110,000 a year
  • Customer Experience Associate, Money

    Robinhood

    Bring deep customer empathy and a passion for providing exceptional customer service to every cardholder. Apply critical thinking and problem-solving skills to remain adaptable as support…

    • Denver, CO; Westlake, TX
    • $21.30–$25 an hour
    Entry level
  • Planning and Advice Associate - Westlake, TX

    Fidelity Investments

    As a Planning and Advice Associate, you serve as a trusted partner for our workplace and personal investment customers.

    • Westlake, TX
  • Account Servicing Associate

    Robinhood

    Review internal escalations from vendors and internal employees on operational case or process escalations.

    • Denver, CO; Westlake, TX
    • $20.40–$24 an hour
  • Fraud Investigations Analyst

    Robinhood

    Review and investigate fraud alerts to assess potential fraudulent activity using common fraud patterns and investigation steps

    • Denver, CO; Westlake, TX
    • $23–$27 an hour
    Entry level
  • Customer Experience Associate

    Robinhood

    Provide an exceptional experience for customers through phone, email, and chat channels, helping them navigate financial topics and platform tools.

    • Denver, CO; Westlake, TX
    • $21.30–$25 an hour
  • Customer Experience Manager, Trump Accounts

    Robinhood

    Coach and develop a team of customer experience professionals, focusing on performance across key qualitative and quantitative metrics.

    • Westlake, TX
    • $110,500–$130,000 a year
  • Customer Experience Associate, Resolutions Desk

    Robinhood

    Serve as a real-time point of contact for CX agents across chat, email, and phone, answering questions according to well-defined policies, procedures, and escalation playbooks

    • Denver, CO; Westlake, TX
    • $21.30–$25 an hour
  • Customer Experience Manager, Executive Office

    Robinhood

    Partner with CX Senior Leadership to set strategy and lead day-to-day operations for complaints management and escalations across our most complex and sensitive customer issues.

    • Denver, CO; Westlake, TX
    • $131,750–$155,000 a year
  • Cashiering Support Associate

    Robinhood

    Review a high volume of money movement requests efficiently, and in line with internal policies and regulatory requirements.

    • Clearwater, FL; Westlake, TX
    • $23–$27 an hour
    Entry level
  • Relationship Manager

    Robinhood

    Broad understanding of each Advisor relationship they oversee, including the firm's structure, key decision makers, technology stack, client demographics, among others.

    • Clearwater, FL; Westlake, TX
    • $85,000–$100,000 a year
  • Customer Care, Program Manager

    Robinhood

    Lead end-to-end Contact Center program management for complex, cross-functional initiatives — scope, milestones, success metrics, governance structures from kickoff through the program…

    • Chicago, IL; Denver, CO +1
    • $128,000–$150,000 a year
  • Customer Experience Representative, Trump Accounts

    Robinhood

    Deliver an outstanding customer experience for Trump Accounts customers through phone, email, and chat channels.

    • Westlake, TX
    • $24.70–$29 an hour
  • Overnight Customer Experience Representative, Advanced Services

    Robinhood

    Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.

    • Chicago, IL; Denver, CO +1
    • $34–$40 an hour
  • Overnight Customer Experience Representative, Concierge

    Robinhood

    Provide exceptional support to high-value clients by resolving complex issues efficiently, while demonstrating empathy and a deep understanding of their needs.

    • Denver, CO; Westlake, TX +1
    • $34–$46 an hour
  • Overnight Customer Experience Representative, Brokerage Services

    Robinhood

    Delivering an outstanding customer experience for customers through phone, email, and chat channels. Driving continuous improvement to delight customers by acting as the voice of the…

    • Denver, CO; Westlake, TX +1
    • $28.10–$33 an hour
  • Overnight Customer Experience Representative, Active Trader

    Robinhood

    Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.

    • Chicago, IL; Denver, CO +1
    • $28.10–$34.50 an hour
    Entry level
  • Data Solutions & Analytics Senior Analyst

    Robinhood

    Partner closely with Operations, Compliance, Product, and Engineering to understand business challenges and deliver impactful, data-driven solutions.

    • Westlake, TX
    • $141,773–$162,000 a year
  • Customer Experience Team Lead

    Robinhood

    Help develop a team of customer experience representatives delivering support directly to our customers. Provide ongoing coaching and performance feedback to drive strong customer outcomes…

    • Westlake, TX
    • $34–$40 an hour
  • Customer Experience Associate, Trump Accounts Resolutions Desk

    Robinhood

    Empower Customer Experience agents by providing timely, empathetic, and accurate guidance via Help Desk tickets and live phone consultations

    • Westlake, TX
    • $21.30–$25 an hour
    Entry level
  • Data Solutions & Validation Sr. Specialist

    Robinhood

    Model Validation & Review Execution: Perform independent, rigorous quantitative and qualitative analyses of rule-based and machine learning financial crimes surveillance models, filtering…

    • Denver, CO; New York, NY +1
    • $136,000–$160,000 a year

Hiring snapshot in Westlake, TX

USA Jobs 24 lists 43 openings in Westlake, TX today from 2 employers. Customer Success & Support is the largest field (35%), followed by Operations & Supply Chain (12%) and Finance, Banking & Accounting (12%). Robinhood (23) and Fidelity Investments (20) have the most openings. 58% of these listings publish a pay range, and the typical midpoint of a yearly range is about $120,000. Roles that state an experience level ask for a median of 5 years, and the most common band is 5–7 years. 12% are open to entry-level candidates or interns. The skills employers mention most are Apache Spark (53%), Salesforce (12%), Python (9%) and Agile (9%). Common job titles include Customer Experience Associate, Overnight Customer Experience Representative and Customer Experience Manager.

Most requested skills

Experience asked for

  • Entry level (0–1 yrs)18%
  • 2–4 years29%
  • 5–7 years36%
  • 8+ years18%

Worked out by USA Jobs 24 from 43 live openings on employers' own careers sites, November 2, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.