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Customer Service jobs in Chicago, IL

Illinois

14 openings in customer success & support in Chicago, IL, from Salesforce, Robinhood, Accenture and Harvey. Updated November 2, 5:17 AM ET.

  • 14openings
  • 6employers
  • $155,000typical pay midpoint
  • 14%remote

  • Customer Success Manager (Informatica)

    Salesforce

    Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.

    • Indianapolis, IN; Chicago, IL +2
    • $99,400–$186,300 a year

  • Customer Success Manager - State East & Local

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • District Of Columbia, WA; Chicago, IL +2
    • Remote
    • $123,100–$186,300 a year

  • Customer Success Manager, Senior Manager - Core Clouds

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • New York, NY; Chicago, IL +2
    • $150,100–$227,000 a year

  • Director, Customer Success Management (MuleSoft)

    Salesforce

    The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping…

    • New York, NY; Chicago, IL +6
    • $171,200–$273,000 a year

  • Customer Success Manager, MuleSoft

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • Austin, TX; Chicago, IL +2
    • $123,100–$186,300 a year

  • Customer Experience Manager- EdTech

    Accenture

    Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led…

    • New York, NY; Milwaukee, WI +27
    • Remote
    • $70,350–$154,800 a year

  • Manager, Learning & Certification Architecture

    Harvey

    We're hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale.

    • Chicago, IL
    • Hybrid
    • $140,000–$180,000 a year

  • AV Tech Support Analyst - Chicago - 6481744

    Accenture

    We run the daily IT operations ranging from workstation support, AV support, network infrastructure, and in-office video conference technology support.

    • Chicago, IL
    • $23.13–$49.57 an hour
    Entry level

  • Mid-Market Customer Success Manager (LATAM - Portuguese Speaking)

    Harvey

    As a Customer Success Manager you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams.

    • New York, NY; Dallas, TX +3
    • Hybrid
    • $125,000–$145,000 a year

  • Senior Customer Success Manager

    DoorDash

    We are looking for a Senior Customer Success Manager (Senior CSM) to drive strategic partnership, retention, and growth across a portfolio of our highest-value and complex SMB customers.

    • San Francisco, CA; Los Angeles, CA +4
    • $81,600–$120,000 a year

  • Overnight Customer Experience Representative, Advanced Services

    Robinhood

    Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.

    • Chicago, IL; Denver, CO +1
    • $34–$40 an hour

  • Overnight Customer Experience Representative, Concierge

    Robinhood

    Provide exceptional support to high-value clients by resolving complex issues efficiently, while demonstrating empathy and a deep understanding of their needs.

    • Denver, CO; Westlake, TX +1
    • $34–$46 an hour

  • Overnight Customer Experience Representative, Brokerage Services

    Robinhood

    Delivering an outstanding customer experience for customers through phone, email, and chat channels. Driving continuous improvement to delight customers by acting as the voice of the…

    • Denver, CO; Westlake, TX +1
    • $28.10–$33 an hour

  • Senior Customer Success Manager

    MongoDB

    Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices.

    • Chicago, IL
    • $97,000–$190,000 a year

Hiring snapshot: Customer Service in Chicago, IL

USA Jobs 24 lists 14 Customer Service openings in Chicago, IL today from 6 employers. Salesforce (5), Robinhood (3) and Accenture (2) have the most openings. 100% of these listings publish a pay range, and the typical midpoint of a yearly range is about $155,000. Roles that state an experience level ask for a median of 5 years, and the most common band is 5–7 years. 7% are open to entry-level candidates or interns. 14% are fully remote and 14% are hybrid. The skills employers mention most are Salesforce (21%), Apache Spark (21%), Agile (14%) and ETL (7%). Common job titles include Customer Success Manager and Overnight Customer Experience Representative.

Role mix

Most requested skills

Experience asked for

  • Entry level (0–1 yrs)9%
  • 2–4 years36%
  • 5–7 years45%
  • 8+ years9%

Worked out by USA Jobs 24 from 14 live openings on employers' own careers sites, November 2, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.