Lead Business Execution Consultant - Unsecured Lending Operations

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant for Unsecured Lending Operations (ULO). This role is responsible for developing and advancing leader and employee enablement capabilities across ULO, with particular focus on strengthening managers' ability to lead, coach, develop talent, manage change, and drive consistent business execution. The position will establish and govern leader and coaching standards, strengthen core manager routines, translate business priorities and performance needs into scalable enablement strategies, and assess the effectiveness and business impact of those strategies, in alignment with Global Operations Standards. The role will partner with senior leaders and cross-functional teams to strengthen leader effectiveness, improve coaching capabilities, support organizational change, and provide practical tools and resources that help leaders drive consistent business execution. The role will also support ULO's evolving ways of working by helping leaders effectively adopt AI, automation, continuous improvement practices, and other capabilities that improve workforce productivity and prepare leaders and employees for changes in how work is performed. Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Develop and execute ULO's leader and employee enablement strategy and roadmap, translating business priorities, performance needs, and organizational objectives into scalable capability-building programs, resources, and solutions.
• Assess, establish, and strengthen core manager routines and operating practices, including coaching, huddles, employee development, inspection, and other routines that improve leader effectiveness, accountability, and execution, consistent with Global Operations standards.
• Establish and govern coaching and leader-effectiveness standards, frameworks, tools, and practices; assess coaching quality and adoption and identify opportunities to improve leader capability, performance consistency, and business outcomes.
• Serve as a trusted advisor and strategic partner to senior leaders and cross-functional teams, using business results, performance trends, leader and employee feedback, and capability assessments to identify root causes, distinguish capability gaps from process, technology, policy, or operating model challenges, and prioritize enablement opportunities most likely to improve business outcomes.
• Design and deliver scalable leader and employee enablement solutions, including learning experiences, workshops, playbooks, toolkits, communications, and other development resources.
• Establish success measures and key performance indicators to evaluate capability improvement, adoption, behavior change, leader effectiveness, and business outcomes; use results to continuously improve enablement strategies.
• Manage leader enablement initiatives from strategy through implementation, including priorities, roadmaps, dependencies, governance, and sustained adoption.
• Own and govern leader enablement resources and learning pathways, including playbooks, job aids, toolkits, and knowledge repositories, to ensure resources remain relevant, accessible, consistent, and aligned with evolving business practices.
• Support continuous improvement and other ULO and Global Operations strategic priorities by building the leader capabilities, tools, routines, and readiness required to translate new ways of working into sustainable business performance.
• Partner with ULO Performance & Capability Development team, operational readiness, change, and business teams to equip leaders with the understanding, routines, and practical tools needed to lead responsible adoption of approved AI and automation capabilities.
• Facilitate leader sessions and communicate complex concepts through clear, compelling messaging tailored to audiences ranging from frontline managers to senior executives.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Experience developing and executing leader or employee enablement strategies aligned with business priorities, performance needs, and organizational objectives.
• Experience with leadership development, coaching, manager routines, manager effectiveness, capability assessment, or organizational effectiveness programs.
• Experience translating business needs, performance gaps, and strategic priorities into practical, scalable enablement solutions and implementation plans.
• Experience establishing measures for evaluating capability development, behavior change, adoption, program effectiveness, and business impact.
• Experience leading complex programs or initiatives involving multiple stakeholders, priorities, and dependencies from strategy through sustained adoption.
• Experience partnering with senior leaders and cross-functional teams to influence decisions, establish priorities, manage change, and drive adoption of organizational initiatives.
• Strong business and operational acumen with the ability to connect leader and workforce capability to productivity, customer experience, risk management, employee performance, and business execution.

Desired Qualifications:

• Experience establishing or governing manager effectiveness, coaching, or leader operating routines in a large operational organization
• Knowledge of leadership development, adult learning, coaching, organizational effectiveness, change management, and continuous improvement methodologies.
• Experience designing and scaling leader-development programs, learning pathways, toolkits, job aids, communications, or other enablement resources.
• Experience using performance data, operational trends, employee or leader feedback, and business outcomes to diagnose capability gaps and identify root causes.
• Experience using AI, automation, digital tools, or emerging technology to improve leader effectiveness, workforce productivity, capability development, or ways of working.
• Experience with continuous improvement, Lean, Six Sigma, or similar disciplines and translating those methods into practical leader behaviors and operating routines.
• Experience supporting leaders in a large, complex, highly regulated operational environment.
• Strong executive communication, consultation, influencing, and facilitation skills with the ability to simplify complex concepts for leaders at multiple levels.

Posting locations:

• 1525 W W T Harris Blvd, Charlotte, North Carolina

• 2800 S Price Rd., CHANDLER, AZ

• 800 S Jordan Creek Pkwy, WEST DES MOINES, IA

Job Expectations:

• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location on the job opening – hybrid work model

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.