Lead Project Manager-Clinical Operations

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The Lead Project Manager serves as a strategic leader responsible for overseeing large, complex, and highly visible programs that span multiple workstreams, business areas, and stakeholders. This role drives program execution, executive alignment, governance, risk management, and cross-functional coordination while mentoring project managers and elevating overall PMO delivery capabilities. The Lead PM partners closely with business and operational leaders to ensure initiatives achieve intended outcomes, deliver organizational value, and support enterprise priorities.

Key Responsibilities:

• Lead large, complex, and strategically important programs spanning multiple business areas and workstreams.
• Lead through influence rather than positional authority, building alignment, driving accountability, and securing commitment from cross-functional teams, business leaders, and stakeholders to achieve program objectives.
• Drive program planning, execution, governance, and delivery to achieve business outcomes and organizational objectives.
• Manage program-level risks, issues, dependencies, and resource constraints across multiple initiatives.
• Partner with executive and senior leaders to align priorities, facilitate decision-making, and maintain stakeholder engagement.
• Develop and present executive-level status updates, dashboards, and recommendations to support informed decision-making.
• Coordinate cross-functional teams to ensure successful integration of people, processes, technology, and operational readiness activities.
• Establish and maintain program governance, escalation pathways, and delivery standards aligned with PMO best practices.
• Drive alignment between strategic objectives, program planning, and execution to ensure initiatives deliver measurable business value, achieve targeted outcomes, and support organizational priorities.
• Mentor and coach project managers to strengthen delivery capabilities, consistency, and PMO maturity.
• Identify opportunities for continuous improvement and implement solutions that enhance project and program delivery performance.
• Support portfolio planning and prioritization efforts to ensure resources are aligned to the organization's highest-value initiatives.

Use your skills to make an impact

Required Qualifications

• 5+ years of project and/or program management experience, including direct leadership of large, complex, cross-functional initiatives with enterprise-wide impact.
• Demonstrated ability to influence and lead without direct authority, building alignment and driving accountability across business, operational, and technology stakeholders.
• Experience managing multiple concurrent projects or programs, including governance, risk management, dependency tracking, resource planning, and executive communications.
• Strong strategic thinking and business acumen, with a proven ability to align program execution to organizational objectives and measurable business outcomes.
• Excellent communication and stakeholder management skills, including experience presenting to senior leaders, facilitating decision-making, and providing executive-level reporting and recommendations.

Preferred Qualifications

• PMP, PgMP, Agile, SAFe, or other project/program management certifications.
• Experience leading organizational transformation, process improvement, or large-scale operational initiatives.
• Experience coaching and mentoring project managers to improve delivery capability and PMO maturity

Additional Information

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

Work-At-Home Requirements:

• WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$115,200 - $158,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 11-29-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.