Real Time Payments- Product Manager - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager Vice President within US Real Time Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Partner with client coverage and sales teams to understand client needs and translate them into product requirements and business cases.
• Support pricing, commercial structuring, and revenue-growth analysis for new and existing product capabilities.
• Analyze product performance (e.g., volume, adoption, revenue) to inform prioritization and identify opportunities for improvement.
• Support cross-functional governance forums (e.g., business committee reviews) with clear materials, data, and recommendations.
• Help manage stakeholder alignment across Product, Technology, Operations, Sales, Legal, Compliance, and Risk.
• Support the development of client-facing materials for product launches, industry conferences, and internal enablement.
• Support end-to-end delivery oversight for select initiatives, partnering with delivery/technology teams through launch and adoption.
• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong analytical and problem-solving skills, with the ability to translate data and market insight into clear recommendations.
• Ability to develop business cases, including revenue, cost, and risk considerations, to support prioritization decisions.
• Strong written and verbal communication skills, including the ability to present to senior stakeholders and cross-functional partners.
• Ability to manage multiple priorities and competing stakeholder needs in a fast-paced, evolving environment.
• Proficiency in Microsoft Excel and PowerPoint; ability to build clear, data-driven materials for governance and leadership audiences.
• Strong ownership mindset, with the ability to drive initiatives forward independently and proactively surface risks.
• Comfort operating with ambiguity and structuring problems where full information may not be available.
• Interest in building deep expertise in real-time payments, platform economics, and regulated financial services environments

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Client-oriented mindset, with the ability to translate client needs into scalable product solutions.
• Experience in real-time payments, ACH, wires, cards, or broader transaction banking products.
• Familiarity with Agile product delivery practices and working with Technology teams through the SDLC.
• Experience preparing materials for senior governance forums or industry-facing engagements (e.g., conferences, client events).
• Comfort with data analysis tools (e.g., SQL, Tableau) to support product and performance insights.
• Bachelor's degree in Business, Finance, Economics, Information Systems, or a related discipline.