Senior Analyst, Demo Enablement Lead - Slack

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You’ll Be Doing & Why It Matters

The Slack Demo Strategy team is the storytelling engine behind how Slack shows up in front of customers. We build and maintain the demo environments, tools and content that Slack’s sales and solution engineering (SE) orgs rely on to be successful. As the Demo Lead, you’ll be the connective tissue between sales and SEs, equipping both teams with the narrative and materials they need to deliver winning customer demos themselves.

You’ll turn new product capabilities into compelling stories, and you’ll be a go-to presenter internally, delivering demos and updates during enablement moments. To be ready for those moments, you will help build the assets and resources the field needs to demo confidently. This role blends hands-on demo building with high-visibility internal enablement, and gives you a front-row seat to Slack’s newest capabilities.

Core Responsibilities & Scope

• Serve as a trusted partner to both sales and SE stakeholders - gathering requirements, building resources & demos, and making sure demo assets serve your stakeholders
• Support day-to-day management of the demo environment - triage or respond to questions, address issues, and help manage the demo Help channel
• Build and maintain demo scripts, framing every capability as a customer story - not just a feature walkthrough - that resonates in real customer conversations
• Deliver demos or updates during Slack enablement sessions to demonstrate what good looks like as well as building awareness of demo resources & tools
• Produce recurring enablement content such as bite-sized demo video series that lead with a strong narrative/storytelling thread tying features back to customer outcomes
• Maintain demo documentation so both the sales and solution engineering orgs have a clear source of truth
• Track adoption/usage metrics and report out on program health

Minimum Requirements

• 3-5 years of experience in solution engineering, demo/technical product marketing, demo enablement, or a comparable role
• Hands-on technical builder - you’ve personally built and run demo environments, scripts, and assets, and you’re comfortable getting into the product, configuring workspaces, and troubleshooting issues yourself.
• Excellent storytelling skills - able to turn a product capability into a clear, memorable, customer-centric narrative rather than a feature list
• Confident, polished presenter - comfortable delivering demos during live enablement sessions
• Skilled relationship builder - builds and maintains strong working relationships across with key stakeholders and cross-functional partners, invested in diagnosing needs in order to translate that into assets/resources/demos the sales and SE needs to be customer-ready
• “Early Adopter” builder mindset - able to work productively with early or limited access to unreleased product updates; excited about new innovation and the first to test drive new features
• Naturally proactive - able to diagnose, scope undefined problems, and flag needs early
• Detail-oriented and organized - able to juggle multiple deliverables at a time and builds for scale

Preferred Qualifications

• Familiarity with or hands-on experience using Slack. Bonus if you’ve used Slackbot, workflows, or Slack’s AI features.
• Experience building lightweight automation or AI-assisted tooling
• Experience with video editing and demo software (e.g. Camtasia, Consensus)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $99,400 - $150,300 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.