Supply Chain Manager II, Capacity Planning, R2L Supply Chain

Rapid and Rural Logistics organization is looking for a Supply Chain Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations. Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations.

This role will play a critical role in the future strategy for the same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders. This role requires scoping large ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities
- Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
- Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve R2L goals.
- Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
- Developing Amazon best practices for internal operations
- Leveraging analytics to support the future state of the business

The Supply Chain Manager will also demonstrate:
- Confidence operating in a highly ambiguous and iterative business space
- High attention to detail including proven ability to manage multiple, competing priorities simultaneously
- Willingness to challenge and influence big leaders
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
- Ability to clearly communicate data insights to others
- This role may require up to 25% travel a year

A day in the life
The Supply Chain Manager leads network capacity modeling and optimization across North American SSD facilities, managing multiple delivery streams including SSD, Grocery, Pharmacy, and Hazmat. The role drives weekly operational decisions, strategic planning, and high-visibility events like Prime Day and Peak seasons. Working closely with Operations, Finance, Engineering, and Design teams, the SCM optimizes network performance and implements productivity improvements to meet 2025 volume targets. Key responsibilities include data-driven decision making, developing automated capacity planning systems, and creating scalable processes. Success requires both technical expertise and strategic business acumen.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The SSD, RSR+, and Perishables Supply Chain team manages end-to-end operations for Amazon's fastest, most complex fulfillment networks delivering fresh groceries and fast-moving general merchandise goods. We operate at the intersection of speed and complexity—balancing ultra-fast delivery commitments with the unique challenges of perishable inventory and high-velocity general merchandise.

The team is responsible for short-term capacity planning that ensures our facilities can handle daily volume fluctuations, inbound planning and design that optimizes how products flow into our network, forecasting that anticipates customer demand with precision, and in-stock management that keeps the right products available at the right time. This high-impact role owns strategic supply chain planning and design for a critical segment of Amazon's fastest-growing business. We're building the future of ultra-fast fulfillment.

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 94,300.00 - 141,500.00 USD annually
USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually
USA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually