Technical Product Delivery Manager, Vice President - Privileged Access Management

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Corporate Technology, Identity and Access Management, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.  ou will partner with engineering, cybersecurity, risk & customer teams to deliver scalable solutions that address complex security challenges & enable business outcomes. You will translate needs into clear product direction, prioritize investments using data & customer feedback & drive adoption through effective change management. You will help modernize privileged access patterns while maintaining a strong focus on operational excellence & control alignment.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Define and communicate product strategy, roadmap, and measurable outcomes for Privileged Access Management capabilities
• Drive modernization of privileged access patterns through just-in-time access, passwordless approaches, and least-privilege controls to improve security and user experience
• Partner with engineering and architecture to translate customer needs into well-defined requirements, integrations, and platform capabilities
• Manage delivery plans, timelines, cross-functional dependencies, and risk mitigation to meet commitments and reduce delivery friction
• Lead onboarding, communications, and change management to increase adoption and sustained, effective use of privileged access services
• Analyze adoption metrics, operational data, and customer feedback to identify trends and inform prioritization and investment decisions
• Develop executive-ready reporting that provides visibility into adoption, operational health, delivery progress, and business outcomes
• Ensure product capabilities align to enterprise risk and control expectations while prioritizing customer success and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 
• Formal training or certification on product engineering concepts and 5+ years applied experience
• 5+ years of experience delivering cybersecurity, Identity and Access Management, Privileged Access Management, platform, or enterprise technology products in partnership with engineering teams
• Deep knowledge of Privileged Access Management principles, controls, and security best practices, including auditability and least privilege
• Hands-on experience in one or more Privileged Access Management domains such as just-in-time access, role-based access control, credential vaulting, secrets management, or privileged session management
• Experience defining product requirements for APIs, integrations, and technical solutions for enterprise security platforms
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders across engineering, cybersecurity, risk, compliance, and operations
• Strong analytical, problem-solving, and communication skills, with the ability to define success metrics, measure outcomes using data, produce clear executive updates, and drive stakeholder alignment

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Experience with cloud-based identity and privileged access architectures across Amazon Web Services, Microsoft Azure, or Google Cloud Platform
• Familiarity with modern access management patterns, including Zero Trust and workload or machine identity
• Experience using analytics, visualization, and reporting tools to guide product decisions and adoption strategies
• Knowledge of DevSecOps practices, automation, resiliency concepts, and modern software delivery principles
• Experience using AI-powered tools to improve discovery, requirements definition, roadmap planning, and stakeholder communications and identities across hybrid and cloud environments.