Health PBM Operations Manager (Specialty Pharma, PBM)

Accenture is a global leader in professional services, helping organizations worldwide transform their operations, enhance their growth, and deliver sustainable outcomes across industries. With a workforce of approximately 750,000 employees serving clients in over 120 countries, we are at the forefront of leveraging technology, data, AI, and innovation to drive meaningful change. Our blend of industry expertise, leadership in cloud, data, and AI, and a commitment to 360° value ensures that we help our clients deliver long-lasting impact.  

We collaborate with healthcare executives, leaders, and boards to help organizations innovate, transform, and enhance their operational effectiveness. Our work spans across strategy, operations, clinical optimization, regulatory compliance, and technological advancement. By combining industry knowledge with technology and data-driven insights, we empower healthcare providers to achieve both operational excellence and clinical outcomes.  

As a Health PBM Operations Manager, your primary responsibilities may include:  

• Conduct assessments of clients' PBM (Pharmacy Benefits Management) operations to identify areas for optimization and growth

• Develop and support implementation of data-driven strategies that align PBM operations with client organizational goals

• Apply pharmacy regulations and industry best practices to guide client compliance

• Evaluate and recommend technology solutions that improve PBM operations, including claims processing systems, data analytics, and automation tools

• Manage technology implementation workstreams and support integration into clients' existing operations

• Define key performance indicators (KPIs) with clients, support performance improvement plans, monitor impact, and recommend adjustments to enhance outcomes

• Coach and direct a team of consultants and analysts, fostering collaboration and continuous improvement

• Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations, and share insights and best practices

Travel

• Travel - as needed, varies by client needs and could be up to 80%

Why Join the Accenture Healthcare Team?  

• Innovate Every Day: Work at the cutting edge of healthcare innovation, designing solutions that push boundaries and create transformative opportunities for healthcare organizations worldwide.  

• Lead with the Best: Join an industry-recognized healthcare consulting leader with a global team of over 20,000 professionals, collaborating to drive large-scale healthcare transformation across the globe.  

• Continuous Learning & Growth: Take advantage of unmatched professional development opportunities, including interactive courses, real-world client simulations, and ongoing mentoring, to expand your healthcare consulting expertise.  

Here’s what you need:  

• Bachelor's degree

• Minimum of 5 years of experience in Pharmacy Benefits Management (PBM) operations.

• Minimum of 3 years of consulting experience within the health industry with a focus on technology solutions.

Bonus points if you have:

• Experience working in a client-facing environment to drive change.
  
  Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
  We anticipate this job posting will be posted until 12/15/2026.
  
  Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
  

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $94,400 to $293,800
Colorado $94,400 to $253,800
Connecticut $94,400 to $253,800
District of Columbia $100,500 to $270,300
Illinois $87,400 to $253,800
Maine $80,400 to $216,200
Maryland $94,400 to $253,800
Massachusetts $94,400 to $270,300
Minnesota $94,400 to $253,800
New York $87,400 to $293,800
New Jersey $100,500 to $293,800
Ohio $87,400 to $235,000
Virginia $87,400 to $270,300
Washington $100,500 to $270,300

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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